Electronic Communications Administrator

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure proper change management procedures are followed regarding the installation and testing of all upgrades and enhancements for email, archive, meeting & messaging systems.
• Process requests for on-boarding and off-boarding users. This includes Creating or removing Active Directory objects, such as accounts, mailboxes, security & distribution group memberships, etc.
• Troubleshoot problems with email delivery, mailbox access, email clients and take corrective action on a timely and effective basis.
• Provide technical support to internal and external users.
• Create and maintain documentation on processes and procedures.
• Other duties as assigned by management.

ESSENTIAL JOB REQUIREMENTS

• Intermediate knowledge of Active Directory, O365, and Azure.
• Microsoft Exchange experience strongly preferred.
• Understanding of SMTP, DNS required.
• Advanced knowledge of Microsoft Windows platform.
• Intermediate understanding of Video Conference applications
• Intermediate understanding of message applications
• General network administration skills.
• Intermediate understanding of network security, protocols.
• Industry acknowledged certification strongly preferred MCSE/MCSA/RHCE.
• Must be able to work a flexible work schedule that may include nights, weekends, and holidays.

EDUCATION AND/OR EXPERIENCE                                

• Bachelor's degree in a related field.
• 2+ years of related experience and/or training.
• Equivalent combination of education and experience.