IT Technician

Basic information

Job description

Job Title:                              IT Technician

Location:                              Akron, Ohio

Term:                                    Regular

Type:                                    Part-time/f Full-time

Hours per week:                 30 - 40 hours

Work Hours:                        Monday – Friday 8 AM – 5 PM

Start date:                            Immediate

Education/Experience:  IT, computer technology current student or recent graduate.

                                          Applicants having 2 – 3 years verifiable experience as computer

                                         technician in office or university computer lab will be considered

This individual will install, configure, troubleshoot and support all information technology (IT), including PCs, computer hardware and software, phone communication system, etc.  Keep company at the leading edge of industry technology such as drones, tablets for mobile office, printers at multiple company offices, etc.

PRINCIPAL DUTIES

1. Install, configure, assemble, upgrade, troubleshoot and repair microcomputer and communication equipment
2. Assist in the administration and support of PC network and provide on-site assistance to company employees in Akron and other GSI offices
3. Monitor network activities daily for connection issues, viruses and unsuccessful Backups 
4. Make recommendations regarding hardware and software acquisitions, prepare documentation and monitor and assess technology needs
5. Support the management of user accounts, email accounts, file permission, etc
6. Provide 1st level support for all workstations, laptops, printers and mobile devices
7. Maintain and coordinate hardware and software license renewals
8. Approve invoices from IT consultants and dealers
9. Maintain the IT asset tracking inventory

KNOWLEDGE SKILL AND ABILITIES

1. The ideal candidate must possess in-depth knowledge of Microsoft Operating Systems and Applications
2. Must be able to provide technical support and/or trouble shooting for all IT components
3. Should have the ability to evaluate and purchase hardware and software
4. Must have excellent organization and communication skills
5. Should have the ability to assist non-technical users

SUGGESTED TRAINING & EXPERIENCE

1. Should have experience in networking; both wired and wireless
2. Must have a good understanding of installing drivers and connecting basic printers
3. Must be skill in installing and uninstalling common computer software 
4. Should have completed training and/or have experience in Microsoft Office applications
5. Must be task driven and able to work independently

EDUCATION

1. Associated Degree in Computer Science or Computer Technology is preferred
2. Two to three years experience as Computer Technician supporting a small to mid-sized office
3. Two to three years of verifiable experience supporting a university computer lab will also be considered

Onsite location

133 N Summit St, Akron, Ohio 44304, United States

Employment duration: Permanent

Candidate qualifications

Work authorization

1. This job requires US work authorization
2.  This job is eligible for US visa sponsorship
3. This job is open to candidates with Curricular Practical Training (CPT)
4. This job is open to candidates with Optional Practical Training (OPT)

Major groups

1. Computer Science
2. Information Systems Management
3. Computer Programming
4. Cyber Security
5. Data Mining
6. Library Sciences
7. Software Design

User Experience/Social Computing

Application process

Application open date 11/19/2024 5:00 PM -04:00

Application close date

12/11/2024 12:00 PM -04:00

How will candidates submit applications?

On Handshake

Additional required documents on Handshake

Resume, Cover Letter