Community Relations Analyst

Classification: Business Analyst
Work Hours: 40+ hours / week: M - F
 
About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 486,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.
 
About the Role:  Leads KUB’s community outreach initiatives through planning, developing, scheduling, and executing special events, volunteer programs, public speaking, and educational engagements. Records, examines, and measures effectiveness of outreach efforts and modifies programming as needed to meet objectives. Positively represents KUB on nonprofit and community-based organization boards and committees. Establishes and maintains relationships with community stakeholders.

Qualifications

Physical Requirements:
Sedentary Work - Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
 
Minimum Requirements:

• Bachelor’s degree in Business, Public Relations, Communications, Marketing, or another related field
• Possesses project management, organization, and project execution skills
• Has strong verbal and written communication skills
• Demonstrates exceptional interpersonal and teamwork skills with ability and desire to work with diverse groups
• Completes accurate and high-quality work with strong attention to detail
• Working knowledge of Windows environment and MS products (Outlook, Excel, Word, PowerPoint, SharePoint, and Access) and web-based software
• Have and maintain a valid driver’s license

Preferred Requirements: 

• Three (3)+ years of related work experience
• Experience and/or interest performing work related to volunteer coordination and/or corporate/community event planning
• Experience developing and tracking data and metrics to demonstrate the success of programs
• Proven track record in community support solicitation for events, programs, and initiatives

Selection Process

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer