NC-TOPPS Engagement & Compliance Specialist

Req. 2419

Pay Plan Title: Engagement Specialist

Working Title: NC-TOPPS Engagement & Compliance Specialist

FLSA Status: Non-exempt

Posting Salary Range: $35,646 - $41,375

Office Location:  Remote in Trillium’s catchment area. Please see location information below 

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals, and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For:

Trillium is seeking a someone who can provide administrative support to our Network Auditing department. The NC-TOPPS Engagement and Compliance Specialist is delegated significant responsibility for various administrative functions to the Network Department that extends to the entire scope of operational activities.

On a typical day, you might:

• Provide administrative, clerical, or custodial oversight or action to resolve day to day issues. 
•  Handle and process sensitive, complex, and confidential information with discretion and professionalism.  
• Provide ongoing support and assistance to provider agencies. 
• Provide NC-TOPPS technical assistance. 
• Generate reports in NC-TOPPS system. 
• Perform audits.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Education: High School /GED

Experience: 

• Minimum of one (1) year clerical experience OR
•  Equivalent combination of education/experience. 

Preferred Experience: Prefer experience in assisting a senior executive and four (4) years’ clerical and office management experience in the MH/SU/IDD field. Prefer intermediate to advanced skill level experience with Microsoft Excel.

License/Certification: None required

Must have a valid driver’s license

Location:  Must reside in Trillium’s Catchment Area.  

Trillium’s North Central Region servicing these counties: (Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrell, Washington, and Wilson counties).

 Trillium’s Mid State Region servicing these counties: (Anson, Guilford, Montgomery, Randolph and Richmond counties). 

Trillium’s Northern Region servicing these counties: (Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans and Warren counties). 

Trillium’s South-Central Region Servicing these counties: (Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson and Wayne counties). 

Trillium’s Southern Region servicing these counties: (Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson and Scotland counties).

Deadline for application: Friday, November 22, 2024 at 11:59pm

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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