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Appeals Referee

NC Department of Commerce
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Description of Work

 

 


Start your journey towards success! The Division of Employment Security is accepting applications for an Appeals Referee.
Depending on business need and job suitability, these positions may have a hybrid schedule
 one week in-office and one week remote, subject to management approval 

 

 This posting is to fill (3) positions: 60077996, 60078008 and 60078003.

 

Salary Grade: LG06

 

Recruitment Range: $64,838 - $86,894

 


 

Department Mission: Under the Department of Commerce, the mission of the Division of Employment Security (DES) is to administer the unemployment insurance system for the state of North Carolina by delivering efficient, effective and quality service.


Description of work:
The primary purpose of this unit is to schedule, conduct hearings, and deliver a decision to claimants and employers regarding the appeals of adjudicated Unemployment Insurance (UI) claims. This position will conduct unemployment insurance and special program appeals hearing on contested cases for unemployment insurance benefits.

This posting is for three positions of Appeals Referee, whose primary job function is to preside over quasi-judicial evidentiary hearings on all manner of contested claims for UI benefits, UI fraud and requests for relief of UI benefit charges, and render decisions that, subject to further appeal to the appointed NC Board of Review or thereafter to the Courts, are the final agency decisions.  As presiding Appeals Referee, this position must provide hearing parties, witnesses and authorized legal representatives a full, fair and complete hearing on contested issues and any issues that may arise in the course of the hearing process, finding facts that are relevant and applying the appropriate law to the facts they find.  This position must provide professional, knowledgeable customer service to hearing parties, witnesses and legal representatives.

Duties of the position include: 

  • Apply the correct Division of Employment Security (DES) Law, rules and applicable case law in drafting orders and decisions.
  • Conduct assigned unemployment insurance appeals hearings so that all parties reasonably understand the process.
  • Respond to and rule on preliminary motions (for continuance, subpoena, withdrawal, etc) in accordance with Division of Employment Security (DES) rules and applicable case law.
  • Preside over quasi-judicial evidentiary hearings on all manner of contested claims for Unemployment Insurance benefits, UI fraud and requests for relief of UI benefit charges, and render decisions that, subject to further appeal to the appointed NC Board of Review or thereafter to the Courts, are the final agency decisions.
  • Be an accurate source of information about DES appeals law, rules, policy and procedure.
  • Maintain a courteous and professional demeanor under pressure.


Secondary employment requires supervisory approval.

 

 

Knowledge, Skills and Abilities / Competencies

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. 

Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following: 

 

  • Basic knowledge of the principles and practices of administrative law.
  • Ability to interpret laws, rules, regulations, and court decisions.
  • Ability to analyze facts, evidence, and legal documents.
  • Ability to express legal interpretations or conclusions of law clearly and logically in oral and written form.
  • Ability to maintain effective working relationships with the public and other persons contacted in the course of work.



Applicant must meet both the Minimum Education and Experience Requirements and all posted Knowledge, Skills and Abilities / Competencies requirements to be considered Qualified for the position.

 

Minimum Education and Experience Requirements

Juris Doctor from an appropriately accredited institution.


Special Requirement
Pursuant to NCGS 96-15(c) the job of Appeals Referee/ALC I requires an active license to practice law in North Carolina.