Volunteer Engagement Coordinator

Volunteer Engagement Manager

Martha’s Table requires all team members and classroom volunteers to have completed a COVID-19 primary series and received one booster dose. Team members who are not yet eligible for a booster must submit proof of their booster vaccination within 2 months of receiving their final primary series dose or an original monovalent booster vaccine to hr@marthastable.org.

Martha’s Table will consider waiving the vaccination requirement for:

• Team members who object in good faith and in writing, pursuant to procedures established by the City Administrator or his or her designee, that the employee’s vaccination would violate their sincerely held religious beliefs; and
• Team members who have obtained and submitted written certification from a physician or other licensed health professional who may order an immunization, that being vaccinated for COVID-19 is medically inadvisable because of the employee’s medical condition.

Team members who believe they qualify for either exemption must submit a request for a waiver along with appropriate documentation to support their request to hr@marthstable.org.

Martha's Table is an equal opportunity employer. Applicants who are unable to be vaccinated for religious or medical reasons should contact Human Resources (hr@marthastable.org) as soon as possible to engage in the interactive process and explore what, if any, reasonable accommodations Martha's Table is able to offer.

ABOUT MARTHA’S TABLE

At Martha’s Table, we believe that every Washingtonian deserves the opportunity to thrive. For over forty years, we have worked to support strong children, strong families, and strong communities by increasing access to quality education, health and wellness, and family resources.

Together, we are “One MT.”  This means we work across all three of our locations to support our shared mission. In all that we do, we exemplify our four core values of respect, compassion, teamwork, and accountability. These values -- and our commitment to “white glove service” -- guide how we engage with the communities we stand alongside and how we work together as a team. When you come to Martha’s Table -- as a guest or as a team member -- you are valued, and you deserve our very best.

To be the best version of MT, we are deeply committed to equitable practices. We apply the principles of diversity, equity, and inclusion in providing programming and services; in creating our Board; in partnerships and procurement; and in hiring, training, and advancing our team members.

We invest in our team members’ personal and professional goals through our “STEP” program, which includes tuition for continuing education, certifications, and professional development; funding to unlock financially held transcripts; and flexible leave options.

POSITION OVERVIEW

The Volunteer Engagement Coordinator supports the administrative functions of the Volunteer Engagement team that is responsible for stewarding individuals through the volunteer life cycle. This position manages day-to-day volunteer registration, outreach communication for recruitment and retention, the integrity and accuracy of volunteer data, and data reporting for the department. This position requires a wide set of skills including, but not limited to, a high-level understanding of the organization, knowledge of database systems, an ability to pay close attention to details, effective communications skills to individuals and groups, proactive problem identification and solution development, and multitasking.

POSITION DUTIES & RESPONSIBILITIES

• Maintain volunteer automated scheduling system (Get Connected), tracking and maintenance of accurate records of volunteer participation.
• Support the team in managing the day to day operations of a 7-day a week volunteer schedule through daily monitoring of sign-ups on the Get Connected scheduling database, maintaining confirmation sheets, and executing cancellation protocols.
• Respond to high volume of volunteer-related email and phone inquiries.
• Provide clear and positive written and verbal communication to internal and external stakeholders.
• Maintain records, prepare reports, and confer regularly with the Director of Volunteer Engagement.
• Assign and schedule volunteers based on program and volunteer requirements.
• Confirm weekday and weekend volunteers for all programs.
• Assist communications through various methods (including daily volunteer inquiries, weekly vacancy announcements, and monthly volunteer newsletter) with 15,000+ volunteers.
• Assist in the planning and execution of recognition activities for volunteers (special events, awards, gifts, etc.).
• Schedule orientations and training for volunteer drivers of the McKenna’s Wagon program to prepare them to fulfill their responsibilities, demonstrating Martha’s Table’s core values.
• Execute processes and procedures timely and accurately.
• Willingness to work a flexible schedule including evenings and weekends.
• Attend at least 2 anchor events annually.
• Performs other duties as assigned.

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS

• Strong belief in Martha’s Table’s mission and core values.
• Experience with operating databases.
• Excellent written, verbal and interpersonal skills, with the ability to effectively communicate effectively with staff, volunteers, and community groups.
• Skilled at taking initiative, problem-solving, and working independently.
• Strong administrative, time management, and analytical skills with a demonstrated history of organizing resources and the ability to simultaneously manage a variety of tasks in a fast paced environment.
• Able to respond to organizational change and maintain a positive attitude.
• Experience with databases such as Get Connected or EveryAction preferred
• Proficiency in multiple software applications including Microsoft Office products and Google Suite.
• Familiarity with Ward 8 and specifically Anacostia and its surrounding neighborhoods preferred.
• Conversational or fluent in Spanish preferred.

EDUCATION AND TRAINING REQUIREMENTS

• High school diploma or equivalent (GED).

WORKING CONDITIONS

• Limited physical activity. Requires limited movement. Work environment predominantly in an office setting.

This position requires the completion of a satisfactory background check. Martha's Table is an Equal Opportunity Employer and is committed to providing employees with a work environment free of discrimination and harassment of any kind. Martha’s Table is committed to the principle of equal employment opportunities for all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion or belief, age, sex (including pregnancy), national, social or ethnic origin, disability status, HIV status, family medical history or genetics, protected veteran status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Martha's Table will not tolerate discrimination or harassment based on any of these characteristics. If you need assistance or an accommodation due to a disability, you may contact us at 202-328-6608 or via email at hr@marthastable.org.