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Itasca Visitor Services Section Supervisor 4-Parks & Trails

Minnesota Department of Natural Resources
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Itasca Visitor Services Section Supervisor 
Job Class: Natural Resources Supervisor 4 Parks & Trails
Agency: MN Department of Natural Resources

  • Job ID: 81459
  • Location: _Itasca State Park
  • Telework Eligible: No
  • Full/Part Time: Full-Time
  • Regular/Temporary: Unlimited
  • Who May Apply: Open to all qualified job seekers
  • Date Posted:11/14/2024
  • Closing Date: 12/04/2024
  • Hiring Agency/Seniority Unit: Department of Natural Resources
  • Division/Unit: Parks and Trails
  • Work Shift/Work Hours: Day Shift
  • Days of Work: Monday - Friday and occasional weekends
  • Travel Required: Yes - Occasionally
  • Salary Range: $36.10 - $52.26 / hourly; $75,376 - $109,118 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 216 - Middle Management Association/MMA
  • FLSA Status: Exempt - Executive
  • Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

 

Established in 1891, Itasca is the oldest state park in Minnesota and one of the first state parks in the country. Home to the Headwaters of the Mississippi River and towering old growth pine, the park is one of the top tourism attractions in the Upper Midwest. The Itasca Administrative Unit also manages LaSalle State Recreation area and six State Forest Campgrounds. 

The DNR is currently seeking a creative and motivated Assistant Park Manager for the Visitor Services Section to provide direct supervisory work in areas of extreme complexity in the management of Itasca State Park. This position directs visitor services activities including public contact, emergency services, enforcement, interpretive services, and food services including two restaurants. The position works as part of an administrative team comprised of the Park Manager, Assistant Park Manager for Maintenance and Development, and Assistant Park Manager for Visitor Services. The work schedule for this position is typically Monday - Friday from 8:00 am - 4:30 pm and will require some weekend, holiday, and evening shifts.

Responsibilities include:

  • Exercise authority in supervising staff, and equitably administering labor plans and agreements for over 80 Direct and Indirect Reports.
  • Direct enforcement, emergency, visitor, and public relations services and activities.
  • Direct Douglas Lodge Enterprise Services including Douglas Lodge Restaurant, Mary Gibbs Cafe, and Lodging.
  • Assist with administering fiscal management, planning, policy development, and grant administration activities.
  • Assist with administering resource management programs.
  • Assist with design and implementation of development, maintenance, operational, lodging housekeeping, and rehabilitation activities and programs.
     

Qualifications

 

Minimum Qualifications

  • Current (ONE YEAR) experience as a Natural Resources Supervisor 4 – Parks.

OR

  • Bachelor’s or advanced degree in natural resources management, parks and recreation, natural science, communications, public relations, business management, political science, public administration, social science, education, interpretation, or closely related degree.

AND

  • THREE YEARS of professional level experience in a natural resources setting, agency or organization; including budget development and fiscal management, work planning and partnership and visitor management experience.

AND

  • THREE YEARS of supervisory experience in a governmental agency, or in a natural resource setting, organization or agency.

 AND

  • Conflict resolution skills/experience.
  • Writing skills sufficient to communicate work plans, proposals, and reports.
  • Oral communication skills sufficient to communicate work requirements to individuals and groups.
  • Organizational and administrative skills sufficient to organize diverse elements or work and perform tasks within administrative requirements.
  • Project management skills sufficient to ensure projects are organized, tracked, and completed on a timely basis. 
  • Ability to work collaboratively and uphold the culture of respect.
  • Fiscal skills sufficient to administer budgets and track expenditures and/or income.
  • Ability to comprehend laws, rules, policies and procedures.
  • Knowledge of natural and cultural resource management, including interpretive programs.
  • Understanding of safety requirements as they relate to working with a variety of equipment and machinery.
  • Word processing skills sufficient to draft memos, letters, etc.
  • Spreadsheet skills sufficient to create, modify and manipulate spreadsheet data.
  • Ability to perform physically demanding tasks and operate in adverse and extreme environments.
  • Ability to operate and maintain a variety of vehicles, shop and office equipment.
  • Ability to recognize opportunities and apply efforts that support diversity, equity, and inclusion both within the organization and with the public.
  • Ability to manage and work collaboratively with external stakeholders and interest groups.
  • Ability to train, develop, direct, lead and coach staff and effectively delegate.
  • Ability to assess facilities and work needs and implement corrective actions in cooperation with others.
  • Use approachability to understand others and build effective teams.

Preferred Qualifications

  • Experience managing complex budgets, setting operational work goals, and managing complex operations.
  • Experience functioning in a complex, large, diverse and/or fast paced environment.
  • Successful completion of leadership and/or supervisory training offered by the DNR or comparable programs.
  • Experience managing complex visitor, emergency and enforcement service operations.

Additional Requirements

This position requires an unrestricted Class D Driver’s license with a clear driving record. 

Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status). 

It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:

  • Conflict of Interest Review
  • Criminal History Check
  • Education Verification
  • Employment Reference / Records Check
  • License / Certification Verification

Application Details

 

How to Apply 

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Aaron Wunrow at aaron.wunrow@state.mn.us or 651-699-7205.

If you are an individual with a disability and need reasonable accommodation to assist with the application process, please contact the ADA Coordinator at ADA.DNR@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jordan Krueger at jordan.krueger@state.mn.us. 

Working together to improve the state we love. 

What do Minnesota's State employees have in common? 

  • A sense of purpose in their work
  • Connection with their coworkers and communities
  • Opportunities for personal and professional growth

Benefits 

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include: 

  • Paid vacation and sick leave 
  • 12 paid holidays each year 
  • Low-cost medical, dental, vision, and prescription drug plans 
    • Fertility care, including IVF
    • Diabetes care
    • Dental and orthodontic care for adults and children 
  • 6 weeks paid leave for parents of newborn or newly adopted children
  • Pension plan that provides income when you retire (after working at least three years)
  • Employer paid life insurance to provide support for your family in the event of death
  • Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
  • Tax-free expense accounts for health, dental, and dependent care 
  • Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

  • Training, classes, and professional development
  • Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

  • A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
  • Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
  • Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

 

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. 

EQUAL OPPORTUNITY EMPLOYERS 

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.