Service Delivery / Success Manager Intern

The Service Delivery / Success Manager role is responsible for bringing plans to life in their designated region or domain. They will collaborate with project teams, business leaders, vendors, and end users to deliver projects and services that bring increasing value to the company or the users. The role requires thriving on variety, exhibiting multi-disciplinary skills, and applying technology expertise to create solutions that strengthen our business.

Enhancing Business & User Value through:

• Co-creating the upstream Innovation / Product roadmap for the assigned domain.
• Immersion in the business to understand its needs and explore value creation opportunities.
• Utilizing understanding of business opportunities to create the Value Portfolio of initiatives for the domain. This includes determining the set and sequence of products/projects that will deliver on the business value.
• Building strong and productive relationships with business and vendor partners to ensure the successful delivery of joint business plans.
• Embodying Service Excellence and Continuous Improvement to achieve key performance indicators (KPIs) related to Employee Experience (EX), Stewardship, Value, and Innovation.
• Demonstrating Project Management skills on key projects within the area of responsibility.

Qualifications

• In process of obtaining a BS or MS in Computer Science, Informatics, Engineering, or related field.
• Excellent communication and collaboration skills to effectively work across different business functions.
• Strong project management skills to ensure initiatives stay on track.
• The ability to work independently as part of multi-location, multi-functional teams.
• Proficiency in English.
• You must be available during the Summer of 2025 between Mid/ Late May through early August

IT at P&G:

Information Technology at Procter & Gamble is where business, innovation and technology integrate to create a competitive advantage for P&G. Our mission is clear - we deliver IT to help P&G win with consumers. As a P&G IT professional your expertise will be applied to diverse business problems delivering innovative, business models and capabilities built with technology. Whether your role is to create an IT innovation strategy for a business, protect our critical information systems and assets, or build a completely new way of operating, your technical knowledge will be recognized and rewarded. Your career in IT at P&G will build you through growing your technical, leadership, and influence skills; expand your perspective via experiences across multiple businesses; and cultivate depth of expertise in areas like Engineering, Analytics, Product Management, Security, etc.,

What we offer is an exciting and diverse set of opportunities to solve problems that come with being one of the largest consumer goods companies in the world. You have many interests, and our scale enables you to explore these interests and apply your problem-solving skills. 

Visit http://www.pg.com to learn more.

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.