Sales Development Representative
Start Date: January 20, 2025
Location: Ocala, FL
Sales Development Representative (SDR) plays a crucial role in the sales process by identifying and qualifying potential customers through outbound prospecting activities. Your primary objective is to turn Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) through engaging with prospects via various communication channels. By understanding their needs and challenges, you will qualify prospects, and hand over qualified leads to the appropriate sales resource. This role serves as an entry ramp to the pathway of becoming an Account Executive within the sales organization.
Sales Development Representative responsibilities and essential job functions include, but are not limited to the following:
- Conduct outbound prospecting activities to generate leads and identify potential customers
- Research and qualify leads to understand their business needs, challenges, and buying behavior
- Engage with prospects via phone calls, emails, social media, and other channels to introduce company products or services
- Qualify leads based on predefined criteria, and set up appointments or demonstrations for the sales team
- Maintain accurate records of prospect interactions and activities in the CRM system
- Collaborate with the sales team to strategize on outreach campaigns, and target key accounts
- Continuously learn about industry trends, market conditions, and competitor offerings to better position company solutions
- Meet or exceed monthly and quarterly quotas for lead generation and qualification
Qualifications, Knowledge, Skills, And Abilities
- High school diploma or GED is required; Bachelor’s degree in Business, Sales, Marketing, or a related field preferred
- Strong communication skills, both written and oral, and interpersonal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
- Ability to read, write, and speak English fluently
- Proven experience in outbound sales, business development, or customer-facing roles a plus
- Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales automation tools is a plus
- Demonstrated goal-oriented mindset with a track record of achieving or exceeding targets
- Persistence and resilience to handle rejection and overcome obstacles
- Outgoing personality with a willingness to engage with prospects and customers
- Ability to thrive, both independently and as part of a team, in a fast-paced environment
- Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
- Proficiency with Microsoft Office Suite
About Us
We empower business worldwide to ship smarter.
R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more.
We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R+L Global Logistics to be the complete global transportation solution.
Benefits
R+L Global Logistics offers a comprehensive benefits package including Medical, Dental, Vision, Life & Disability Insurance, 401(k) Retirement Plan, PTO, Sick Time, Paid Holidays and Exclusive Employee vacation properties
R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law .