Medical Device Sales Intern

WELCOME TO PINNACLE INC!

OVERVIEW:

Pinnacle Inc. is a Metro-Detroit based sales agency that is privileged to be the exclusive distributor of Arthrex medical products throughout Southeast Michigan.  We are committed to “helping surgeons treat their patients better” by focusing on surgeon education both in the field and at our state-of-the-art surgical training laboratory. As our industry continues to thrive and as Pinnacle and Arthrex continue to grow, we have designed a program to help entry-level talent better understand our business, gain real world experience in medical sales, and kick-start your career with one of the top Arthrex agencies in North America.

The Pinnacle Inc. Internship Program is a PAID, 12-week program over the course of the summer, offering hands-on experience in medical device sales while delivering on Arthrex’s mission of “helping surgeons treat their patients better”. The ultimate goal of this program is to prepare you for this career after college and give you a head start on being successful in the medical device sales industry.

WHAT OUR INTERNSHIP OFFERS:

At Pinnacle Inc., we know how hard it can be for students and new graduates to find a career that is truly enjoyable, where there is opportunity to bridge the gap between classroom knowledge and professional experience and really show prospective employers what you can do. That is why it is important for us to have an internship program that allows our interns to accomplish the following:

• Resume Experience: Elevate your game and continue developing your skills with our incredible training and development program and add them to your resume once the program is complete.
• Gain Insight: Being immersed in our internship program will allow a better understanding of our industry and what it takes to be successful in medical sales. 
• Apply Skills: Bring your current skill set and apply those skills to help support our ongoing initiatives of “helping surgeons treat their patients better”.
• Confirm Career Path: Gain the confidence you need to decide if this is the right career path for you.
• Potentially Land Full-Time Job: Depending on performance and fit, you could land a full-time job and graduate college knowing your career is just around the corner.

There are also a few perks that come along with the internship too:

• Outstanding Company Culture: Hard-working, positive, friendly, supportive, progressive, innovative, inclusive, fast-paced, and challenging.
• Food & Drink: Never go hungry or thirsty with our well stocked refrigerators and snacks. Occasional FREE lunch and dinner provided.
• Network: Build relationships with an entire network of contacts that you will meet throughout your program.
• Credentialing: Pinnacle, Inc. will cover your hospital credentialing during your internship so you can get experience shadowing our representatives in the OR.

REQUIREMENTS:

To be considered for this role, here are the skills we are looking for:

• You are currently enrolled in college as a junior or senior.
• You have a passion for medicine, specifically orthopedics, and helping surgeons treat their patients better.
• You can work occasional evenings or weekend days.
• You are not afraid to handle a variety of anatomic specimens (human body parts, including bones and joints).
• You have a strong drive and passion for learning.
• You thrive in a dynamic, face-paced work environment.
• You are an excellent communicator, both with internal and external parties.
• You are highly organized and have a strong attention to detail.
• You have basic computer knowledge with the tenacity to learn Microsoft Office programs including Outlook, Word, and Excel.

PROGRAM:

As an Intern for Pinnacle Inc., you will work alongside some of the most experienced individuals in the industry, contributing to the mission and goals of the team you work with. You will spend your internship fully immersed in the life of a Medical Device Sales Representative and most of your time will be spent doing the following:

• Learning the proper foundations and techniques to begin a successful career in the medical device sales industry.
• Learning how to manage successful accounts by working collaboratively with experienced representatives in the field.
• Building strong business relationships with surgeons and hospital staff.
• Learning the full sales cycle including case scheduling, inventory requests, logistics of products for case coverage, billing for cases and follow-up.
• Assisting in hosting laboratory events, including communication, ordering supplies, set up, breakdown, and compliance reporting.
• Participating in weekly education and sales meetings.

The goal is for you to gain knowledge in the following areas:

Medical Device Sales:

• Sports Medicine – Specializes in products and surgical techniques that treat acute traumas such as fractures, sprains, and dislocations as well as chronic overuse injuries including tendonitis and overtraining syndrome.
• Extremities & Trauma - Specializes in products and surgical techniques that treat injuries to extremities including hand, wrist, foot, and ankle, as well as products that treat long bone trauma.
• Orthobiologics - Specializes in products that help treat muscle and bone issues and/or help injuries heal more quickly.
• Business Planning and Sales Numbers - Understand sales quotas and how to meet those quotas.
• Relationship Building - Establishing and maintaining connections with healthcare professionals to foster trust, cooperation, and effective communication. 

Medical Education:

• Human Anatomy – Education of the structure of the human body, including its bones, joints, muscles, and organ systems.
• Operating Room Etiquette - Education on how to run an operating room as a sales representative.
• Laboratory Events & Maintenance – Facilitation of educational events including surgical technique lectures and laboratory practice surgeries.

Operations/Inventory:

• Logistics - Gain hands-on familiarity with orthopedic surgical trays and Arthrex products and learn to manage medical device inventory.
• Billing - Create and submit sales orders for customers.

CORE VALUES:

We hold ourselves to a high standard and expect the same from our Team.

• Integrity - We value honesty. We do the right thing regardless of the perceived consequence or outcome.
• Professionalism - We always portray a positive image of our company. We demonstrate a high level of expertise, commitment, reliability, and respect.
• Communication - We are accountable for our words, actions, and responses. We encourage the exchange of ideas in a collaborative environment.
• Results - We strive for consistent, measurable growth. We take ownership in achieving our goals through preparation, performance, and teamwork.