Metro College Internship Program-Planning & Performance, Data and Research- Junior Performing Analyst

MARKETING STATEMENT

The Office of Performance and Global Benchmarking works closely with staff responsible for planning and delivering bus, rail and paratransit service to use data to assess performance and drive actions to improve. The intern would support several efforts to improve the effectiveness and efficiency of Metro's operations, research other transit properties' practices to identify good ideas that could be implemented at Metro, and conduct analysis to identify opportunities to improve service for our customers. This internship is great for someone who likes both working with data and conducting qualitative research. Our ideal candidate would be familiar with R, SQL and/or PowerBI and have experience with Excel and PowerPoint. Example projects include: analyzing the impact of bus priority projects (e.g., bus only lanes) on speeds and reliability, developing performance measures and reporting using public-facing schedule and real-time information feeds, streamlining our processes to compile annual performance data for peer benchmarking, and advancing data governance by supporting the development of data dictionaries and data documentation.
 

MINIMUM QUALIFICATIONS AND EXPERIENCE:

Graduation from high school or the possession of a high school equivalency certificate.  Applicant must be attending an accredited college or university pursuing a degree in a discipline deemed appropriate for the position intern is seeking.

For students hired as Summer College Interns, the following distinctions are made from the above provisions of the Student Intern description.

1. The intern¿s major or area of concentration must be aligned with the academic and functional requirements of the position for which the student has applied.
2. The intern should at minimum be a rising college sophomore.
3. The intern must possess a minimum cumulative 2.8 GPA.
4.  In cases where the internship is a progressive internship offering the consecutive summer opportunities through graduation, the intern must receive a favorable performance evaluation for the prior summer in order to be considered for each subsequent summer.

Medical Group:

Satisfactorily complete the medical examination for this position, if required.  The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

SUMMARY:

This is an introductory, preparatory and training opportunity for college and graduate students designed to provide hands-on and practical transit industry work experience. Areas include but are not limited to: Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning and General business functions. The assignments are on a temporary basis not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment.  The student intern is supervised by an appropriate Executive or designee.

MAJOR DUTIES:

Duties will vary dependent on the assigned department. General duties may include activities in which the student intern:

Compiles, reviews and analyzes data.  Operates a personal computer to verify, input and correct data required for producing reports.

Researches data for and assists in the preparation of management, operations, technical and administrative reports.  Utilizes management memoranda, fiscal and operations reports and data to complete assignments.

Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.

Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.

Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.

Participates in and/or leads departmental meetings, working sessions, etc.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report                                 

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment.  It is not intended to replace the official job description.  Job descriptions are available upon confirmation of an interview.