Training Intern

Reports To:  Training Manager

Status: Hourly Non-Exempt 

GUIDING PRINCIPLES

• Lead with humility and professionalism.
• See Something.  Hear Something.  Do Something.
• Communicate.  Communicate.  Communicate.

JOB SUMMARY – The below will be divided between two different intern positions

• Learning Management System Support
• Enter new hires in Therap and assign roles
• Enter new hires in Relias and assign Training Plans as appropriate
• Proofreading new modules as developed by leadership 
• Weekly monitor training transcripts within Relias and report findings
• Process paperwork associated with DSP Apprenticeship candidates
• Proofread new training modules prior to publication 
• Maintain cross training report for staff looking to work at different work sites 
• When in office provide basic technical support for Relias (password changes, accessing modules) via phone, Zoom or Teams
• Perform routine updates for iPads in the Training Room

• Employee Training Support
  • Assist with supervision of new hires during online learning and provide general tech support for Relias
  • Update Training folders for new hires
  • Prepare Training Room on Friday afternoons before Week 1 Day 1
  • Weekly Relias Dashboard updates for all staff on Dashboard (Excel) for all active training programs
  • Notifying Leadership table when updates are made
  • Quarterly Therap Reports for OJT reports for Apprenticeship candidates to Teams/Training
  • Quarterly Relias Transcript Reports for Apprenticeship candidates to Teams/Training
  • Maintain a checkout system for headphones not stored in the training room.

• Employee File Management
• Assist with uploading Training Certificates to Employee File Management System
• Weekly track and upload drivers license and auto insurance documents 
• Weekly audit team hierarchy within HR platform and update as needed
• Initiate Docusigns for in-house training for new hires and for staff who cross train at homes
• Providing any needed support for file conversion from BambooHr to iSolve

• Administrative
• Write and/or maintain Standard Operating Procedures (SOPs) for your role
• Other duties as assigned

QUALIFICATIONS

• Sophomore or higher within any of these programs: Education, Business, Information Technology, Counseling, Human Services, Human Resources
• 2-years of work experience 
• Strong interpersonal skills and proficiency with written and verbal communication
• Ability to work independently, manage confidential learner information, manage time well, and be self-motivated
• Clean background check