Industrial Temperature Specialist

Big Chief Overview: Big Chief is a premier distributor of electric process heating and temperature control products, renowned for our exceptional customer service and technical expertise. We pride ourselves on our ability to provide custom thermal solutions to industrial manufacturers.

Summary: We are looking for two individuals with experience in industrial thermal technology and a passion for providing outstanding service. The job involves delivering technical assistance, conducting field service calls at customer locations, troubleshooting and resolving issues. These positions will be collaborating with customers, sales, and customer service teams.

1. Control Specialist

Needs background in use of discrete single-loop and multi-loop PID temperature controllers, solid state switching power controls, temperature indicators, and FM approved limit controls. 

Up to 30% travel. (approximately 6 days/month)

2. Temperature Sensor Specialist

Needs background in process applications of thermocouple and RTD sensors. 

Up to 40% travel. (approximately 8 days/month)

Responsibilities:

• Respond to incoming phone inquiries regarding applications and technical assistance.
• Develop strong relationships with our sensor suppliers, maintaining fluency in product lines, pricing, and new technologies.
• Provide ongoing education and support to the sales team to enhance their technical knowledge and customer interactions.

Qualifications:

• Professional degree in a related field or equivalent industry experience.
• Strong customer service orientation, mechanical aptitude, and problem-solving skills.
• Ability to work both independently and collaboratively as part of a team.
• Enthusiasm for continuous learning and staying current with the latest technologies.