School Based Student and Family Case Manager
Position: School Based Student and Family Case Manager
Position Purpose: The primary purpose of this position is to provide supportive services that benefit high school littles in their pursuit towards enrollment, enlistment, employment (3E) tracks post high school in addition to assisting in the successful transition of high school littles to the Big Futures/ alumni mentoring program.
Outcomes/Goals
Track High School Youth interests, as it relates to their future steps.
- Facilitate a process to get to know the individual interests and priorities of rising juniors and seniors.
- Maintain documentation to track the interests and priorities of students.
- Use the information you have gained regarding the interests and priorities of students to make informed decisions.
- Collaborate with all high school juniors and seniors to help them navigate future focused choices.
- Execute a minimum of six (6) activities annually specific to High School students.
- Ensure activities are based on the interests and priorities of the students, including but not limited to college/university campus visits, Scholarship Night and Behind the Scenes: Career Exposure.
- Collaborate with internal colleagues to share information about the E3 pathways (employment, enrollment & enlistment) and useful tools and resources for preparing for their next steps.
- Share resources with students and their caring adults (Parents, Bigs, etc.) within the E3 pathways that are relevant to Junior and Senior Year students.
- Support agency colleagues as they need information, for example high school newsletter, etc.
- Create and use a electronic system or requests between match support and BF for services.
- Coordinate Workforce Development Programming aimed at young people 15-25:
- Assist to formalize a process to create a professional development cohort experience, with 35- 50 participants.
- Assist with creating job shadowing opportunities, develop workshops, career exposure, & behind the scenes activities
Job Competencies
Communicates Effectively
- Ability to tailor communication in a variety of settings amongst diverse groups to fit the audience and the message.
- Effectively Communicate post-secondary information
- Provides timely and helpful information for youth exploring post-secondary enrollment, employment and enlistment, internally and externally.
Relationship Focused
- Promote high visibility of shared contributions to goals.
- Build network to avoid duplicating efforts in workforce development.
- Demonstrate Customer Focus
- Keeps values of youth at the forefront of every decision.
Resourceful
- Provide critical & timely post-secondary information & support.
- Communicate basic steps needed for enlistment in various branches of United States military.
- Maintain knowledge of employment opportunities and trends.
- Ability to be persistent and resourceful in effort to support youth with their interest
- Conducts workshops with topics to assist in high school & college transition, career development, and adult independence.
Independent Self Starter
- Effective time management-prioritize tasks, set goals, and meet deadlines.
- Show initiative in tough situations and is exceptional at spotting and seizing opportunities.
- Ability to proactively problem solve in creative and persistent ways with minimal direction.
- Staying relevant on community opportunities for workforce, & post-secondary trends
EDUCATION & RELATED WORK EXPERIENCE
EDUCATION AND EXPERIENCE
- Bachelor's Degree with a minimum of 4 years of experience in a related field; or Associate's Degree with a minimum of 6 years of experience in a related field required
- Experience in working with adolescent to young adult population (specifically high school aged youth)
- Knowledge and experience working in secondary and/or post-secondary institutions preferred.
- Experience in program and project management, youth program development, career services, and/or workforce development, strongly preferred
- Experience working with and supporting diverse populations
QUALIFICATIONS
- Strong project planning and organization skills
- Ability to work independently and collaboratively within a team
- Effective cross-cultural communication skills
- Must values diversity in all forms and maintains sensitivity to the culture and demographics of our service region
- Event coordination experience
- Effective communication skills, including written communication
- Ability to manage multiple projects and work with a variety of staff, volunteers & families
- Excellent interpersonal skills both in person and via phone interactions
Brothers Big Sisters of Eastern Missouri Agency Values:
- We Center Youth (the Individual and their Family)
- We Progress and Grow Intentionally
- We Cultivate Belongingness
- We Commit to Diversity, Equity, and Inclusion (DEI) Principles
- We Succeed When We Collaborate and Communicate
Work Environment/Physical Requirements
- Technology/computer skills needed. Proficient in the following platforms: MS Office Suite (specifically Word, Excel, & Teams); Outlook, & Zoom.
- Flexible work hours to meet the needs of youth and young adults, may include nights and weekends.
- In person visits are a required part of the job (at school, at home or in community)
- Must have car, valid driver's license, and meet state required automobile insurance minimums
Typical Profile of a Big Brothers Big Sisters Team Member:
- Someone who knows how to make things happen.
- A thinker who can participate in a team environment to create and execute on new projects and goals.
- A self-starter who isn't afraid to work hard.
- Someone who understands what it means to "take ownership" and run with it.
- A planner who can map out the steps to success and follow through.
- Someone who is adaptable and quick on their feet.
- Someone who is curious - always on the lookout for the next opportunity, to create and/or improve.
COMPENSATION AND BENEFITS
- Salary will be based upon professional and academic experience (salary range - $44,000-$46,000)
- 401(k)-3% match per year following first year of employment.
- .625 cents reimbursement on business miles and 100% of out-of-office parking for business meetings, etc.
- Immediate and 100% coverage on health and dental insurance.
- Life insurance, short-term and long-term disability insurance following the first ninety days of employment.
- After 90 days staff will receive 5 days of paid vacation and 10 days of paid vacation after one year of service.
- Accrue 1 day per month of sick leave (can also be used for family illnesses)-can carry up to 30 days of sick leave.
- 2 personal days per year following the first 90 days of employment.
- Annual raises based on performance, culture, and agency's ability.
- 11 paid holidays.
Equal Employment Opportunity
BBBSEMO provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
www.bbbsemo.com - Find on Facebook, Twitter and Instagram at @bbbsemo.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://bbbsemo.aaimtrack.com/jobs/1153488-232365.html