Family Shelter Resident Advisor

Family Shelter Resident Advisor (Grove Campus)

Various Shifts: 2nd Shift PT & 2nd Shift FT

SAFE Alliance seeks a Resident Advisor for the Residential & Support Services Program in the Family Shelter department. The primary responsibilities of the Resident Advisor (RA) staff is to provide immediate resident support to those we serve in the Family Shelter. The RA staff work closely with all other shelter staff to ensure the needs of the shelter residents are met and that the services provided promote the safety, healing, and empowerment of survivors residing in the shelter. The RA staff will assist in creating an environment that is welcoming, inclusive, and client focused.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

2nd Shift PT Position Details:

We are looking for one person to work on a part-time, non-exempt basis for an hourly salary starting at $21.20 dependent upon experience plus an hourly language differential of $1.73 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include no travel with no ability for remote/hybrid work. The work hours are Overnights starting on Sunday, Monday & Tuesday, 4pm - 12am. 

2nd Shift FT Position Details:

We are looking for one person to work on a full-time, non-exempt basis for an hourly salary of $21.20 dependent upon experience and an additional hourly language differential of $1.73 for those who are English/Spanish bilingual. The work location will be based at our Grove Blvd. Campus in the East Austin area. This position will include no travel in the community or between campuses with no ability for remote/hybrid work. The shift currently available is Monday to Friday from 4pm to 12am.

Essential Staff position: This position is an essential staff position. Essential staff are required to report to work during inclement weather conditions, working under the direction of your immediate supervisor, to ensure adequate shelter front desk staff coverage. When the designation of inclement weather conditions is made by AISD, you may be required to stay beyond your scheduled shift, come in earlier than your scheduled shift to ensure coverage, or delay coming in for scheduled shift until if/when weather permits RA staff (him or her) to do so safely.

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• Bachelor's Degree in Social Work, Psychology or related field, or four years of sufficient relevant work or volunteer experience in lieu of degree.
• One (1) to two (2) years crisis intervention experience and those with knowledge or background in the topics of sexual assault, domestic violence, human trafficking, poverty and disability preferred.
• Knowledge of issues and systems related to domestic violence, sexual abuse, human trafficking, child abuse and homelessness preferred.
• Experience providing direct service advocacy or case management services.
• Ability to work in a high stress, fast-paced environment while maintaining a calm and professional demeanor.
• With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
• Visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
• Be capable of sitting and standing for extended periods of time, as well as be able to intermittently push, pull, or lift 20+lbs. of force.
• Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
• This position is an essential staff position which are required to report to work during inclement weather conditions, working under the direction of your immediate supervisor, to ensure adequate shelter front desk staff coverage. When the designation of inclement weather conditions is made by AISD, you may be required to stay beyond your scheduled shift, come in earlier than your scheduled shift to ensure coverage, or delay coming in for scheduled shift until if/when weather permits RA staff to do so safely.
• This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.