You are viewing a preview of this job. Log in or register to view more details about this job.

Office Manager

TUCKERVILLE, LLC
Email

TUCKERVILLE, LLC  

Job description : Office Manager

Company Information

Organization Name: TUCKERVILLE LLC
About Our Organization: Tuckerville Mental Health Services aim to promote and improve the mental health and well-being of all families. To assist with developing a safe and secure base using best therapeutic practice strategies and techniques while modeling positive long lasting relationships. Resulting in a secure attachment and development for the entire family.
Website: www.tuckerville.net
FLSA Status: Non-exempt
Prepared Date: 10-15-2024
Job Function: Direct assistant to Tuckerville Owner 
Job Level: Individual Contributor
Employment Status: Part-time Regular
Primary Location: 35250 E. Michigan Ave, Wayne, MI 4184

Job Summary

Office Manager responsibilities include:

  • Scheduling meetings and appointments within the office
  • Organizing the office layout and ordering stationery and equipment
  • Maintaining the office condition and arranging necessary repairs
  • Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. All but not limited to..
  • Knowledge of the Tuckerville, LLC .. mission statement
  • Knowledge of Tuckerville, LLC team members roles and responsibilities as they serve the population
  • Knowledge of Tuckerville, LLC (three) active ongoing programs: SIIT, CHAT, MEET and AIM
  • Willing to work in a team environment.. (communicating with the team about when/who is in office)
  • Managing and assigning Tuckerville Therapist room schedule
  • Ability to navigate our HIPPA compliance platform with scheduling and coordinating as well as attend VIRTUAL or IN PERSON quarterly meetings in Wayne, Michigan... (if needed)
  • Respond within 24 hours to emails, incoming calls and other communication on Tuckerville, LLC ..
  • Assist with filing HIPPA EMR documents and helping maintain the front office..
  • Front desk (coverage when needed) answering the phone..
  • Keep all WIX platforms update.. website., etc..
  • Clean up Simple Practice platform (active/inactive, merging doubles, monitoring caseload data and production monitoring)..
  • Prepping and data from ASSESSMENT/Creyos for Dr. Tucker
  • Prepping and data Hypnotherapy/EMDR set-up and data for Dr. Tucker
  • Assist with Tuckerville Document setup, fax, etc,..
  • Assist with taking minutes to all meetings
  • Assist with the Three building Inventory
  • Close down buildings/open up buildings
     

Education and Experience

Associate's Degree (or other 2-year degree)
Some College Courses

Knowledge

Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

  • Active Learning-  Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening-  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking-  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Learning Strategies-  Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics-  Using mathematics to solve problems.
  • Monitoring-  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension-  Understanding written sentences and paragraphs in work-related documents.
  • Speaking-  Talking to others to convey information effectively.
  • Writing-  Communicating effectively in writing as appropriate for the needs of the audience.

Social Skills

  • Coordination-  Adjusting actions in relation to others' actions.
  • Service Orientation-  Actively looking for ways to help people.
  • Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving Skills

  • Complex Problem Solving-  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Time Management-  Managing one's own time.

Work Context

Communication - Types and frequency of interactions with other people that are required as part of this job.

Role Relationships - Importance of different types of interactions with others both inside and outside the organization

Conflictual Contact - Amount of conflict that the worker will encounter as part of this job

Body Positioning - Amount of time the worker will spend in a variety of physical positions on this job

Work Attire - Dress requirements of this job

Pace and Scheduling - Description of the role that time plays in the way the worker performs the tasks required by this job

Activities

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Tools and Technology

Laptop/Desktop computers, Computer laser printers, Laptop computers, Personal computers, Special purpose telephones, Voice mail systems, Calendar and scheduling software

Appointment scheduling software/Simple Practice, Instant messaging software, GroupMe, Office suite software, Microsoft Office software, Google Docs, Microsoft Word, Word processing software

 

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Reviewed with employee by

Signature: _______________________________ Name (print): _______________________

Title: _____________________________________________________ Date: _____________

Received and accepted by

Signature: _______________________________ Name (print): _______________________

Title: _____________________________________________________ Date: ______________

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.