CRM Marketing Email/SMS/Mobile -Summer Internship 2025
About This Role
The CRM Marketing Intern – Email/SMS/Mobile will help manage the daily operational activities for the Ace Rewards digital communications program that includes email, SMS, mobile 1:1 marketing and other opportunities to market to customers via multiple communication channels.
What You’ll Do
- Coordinate the planning and execution of both triggered and batch email communications for assigned acehardware.com and Ace Rewards national email campaigns according to the promotional calendar.
- Support and execute campaigns and programs according to the digital promotional calendar for mobile app.
- Coordinate and manage the calendar in accordance with cross-functional partners to deliver messages on time. Report on campaign performance and success.
- Interact with cross-functional teams and external vendors in the planning and implementation of marketing programs for new and existing customers. Coordinate activities and ensure accuracy of program details and communication materials.
- Partner with Creative Team to design email and communication templates, develop images, content, promos, and landing pages for email marketing campaigns.
- Help execute Test, Learn, Refine, Scale ideas for program refinement. Test new ways to keep existing customers engaged through digital CRM channels, driving repeat orders from both highly engaged and lapsed customers.
- Effectively execute quality deliverables on time, on scope and on budget. Ensure quality execution of specific campaigns and adherence to corporate policies, legal and regulatory requirements and departmental procedures.
Who You Are
You’re enthusiastic about digital marketing and ready to dive into hands-on projects with us. You’re curious and creative and loves solving problems and learning new skills! If you’re a proactive learner with a flair for creativity and a love for data, we’d be thrilled to work with you!
Required Skills
- Currently pursuing a bachelor’s degree in Marketing/Advertising and entering your senior year (Graduating December 2025 or May 2026)
- Can effectively collaborate in a team environment with a positive attitude and constructive communication – you’re excited to be part of a team that challenges you and succeeds together!
- Ability to work independently with minimal supervision
- Excellent written/verbal communication skills
- Proven ability to multi-task projects, meet deadlines and work in a fast-paced environment
- Ability to work cross-functionally with other team members and retailers
- Demonstrate proficiency with MS Office: Word, Excel, PowerPoint and Access
Preferred Skills
- Digital Marketing, Email, SMS or Mobile app platform knowledge and usage in prior roles a plus
- Experience in engaging and analyzing the performance of a large email marketing database
- Experience building and editing email templates or mobile app campaign templates
Schedule Requirements
- Ability to work 40 hours per week, Monday-Friday for 12 weeks.
- Ability to work a hybrid schedule weekly in our Oak Brook, IL office which will be 3 days on-site and 2 days from home
About This Role
The Ace Internship program allows you to apply skills and knowledge you're learning in College today, while contributing in a hands-on environment to fit your career objectives, complement your academic work and enhance your learning. Here’s what you will take away from your experience this summer:
- Real hands-on experience in your assigned department/function with day-to-day projects, responsibilities, accountabilities and deadlines.
- Opportunity to partner with other interns over the summer on a Capstone project, presenting your findings and recommendations to Ace’s Leadership
- Q & A with Ace’s CEO and Senior Leadership team
- Resume Workshop to help you prepare for future opportunities
- Opportunity to volunteer through the Ace Hardware Foundation
- Teambuilding activities and more.
Your internship experience at Ace will give you the knowledge and skills future employers will look for! Want to hear more? Please review our Glassdoor comments from former interns!
Your Responsibilities
The Software Engineering Associate intern designs, modifies, develops, writes and implements software programming applications and components; supports and/or maintains software applications and components; works from written specifications and pre-established guidelines to perform the functions of the job and maintains documentation of application processes.
Primary Responsibilities:
- Utilize established development tools, guidelines and conventions including but not limited to SAP; Visual Studio, TFS, C#.NET, JavaScript, HTML5, CSS, AJAX, XML, Xamarin, SOLR; SQL; Python
- Read and understand business and functional requirements
- Design, code and test new business applications across verticals (Merchandising, Retail Support, Finance, etc.)
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
- Maintain existing software systems by identifying and correcting software defects
- Troubleshoot production incidents and recover production systems.
- Create technical specifications and test plans
- Create new and extend existing operational documentation
Skills requirements:
- Working toward a technology-oriented bachelor’s degree, such as Computer Science
- Completing Senior year of college (Graduating December ’25 or May ‘26)
- Strong academic record
- Passionate about technology and a desire to focus on IT End Users satisfaction
- Comptia’s A+ certification and experience with Lenovo hardware would be a plus
- Ability to work hands-on with PC hardware (installation, lifting, labeling, etc.)
- Ability to be physically active and lift at least 30lbs.
- Strong oral and written communication skills
- Analytical and problem-solving skills
- Adaptability and ability to learn quickly in high-pressure environments
- Ambitious self-starter who has demonstrated the ability to contribute as an effective team member
- Takes ownership and accountability of projects and responsibilities
- Excellent time management and organizational skills
- Demonstrated motivation and initiative to succeed
- Knowledge and interest in Ace Hardware Corporation
- Ability to work 40 hours per week, Monday -Friday for 12 weeks
- Willingness and ability to give presentations to colleagues, managers and directors
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Check out what our interns have to say about their experience:
2024 Interns Feedback and Experience
2024 Interns with Mentors
Requisition Compensation Details
$22.00 per hour