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Job ID: 28462
Agency: Department of Revenue - Motor Vehicle Division
Location: Pierre, SD
Salary: $64,101.60-$67,306.68/Annually, depending on qualifications
Pay Grade: K
Closing Date: 10/21/2024

Why the Department of Revenue?
At the Department of Revenue, culture is everything. It’s at the heart of what we do for our employees, community, and our customers – the citizens of South Dakota. Our work is driven with a vision to create an open and collaborative environment that provides professional customer service, contributes to a favorable economic climate, and is accountable to the citizens of South Dakota. Sound like a good fit? As a Department of Revenue employee, here’s what you’ll experience –

  • Innovation –We are always looking for new ways to push forward and evolve.
  • Professional growth– We provide new challenges for you to tackle and provide valuable trainings.
  • Career development – Investing in our employees’ development starts with our onboarding, mentoring, and leadership programs.
  • Fit – Get to do what you do best every day.
  • Collaboration – Enjoy the ability to work with multiple areas of the division and the Department as a whole.
     
  • Giving back to the community – Opportunities to support local organizations exist throughout the year.

Who we want:

  • Are you excellent at juggling and prioritizing multiple tasks and projects while maintaining a positive attitude and a high level of confidentiality?
  • Does the thought of a work environment where each day’s duties may be different sound thrilling?
  • When problems occur, you don’t get frustrated, but you are quick on your feet to find a solution?
  • Do you enjoy serving others and providing top-notch service to the department’s customers, leadership, and other employees?

What you will do:

The Title Supervisor is responsible for the oversight of our title processing and invoicing sections. This involves administering programs, systems, and overseeing staff that audit title applications. This individual will also be responsible for monitoring overall compliance with South Dakota law and department policies in their section. They will develop plans for productivity improvements in the processing operations. This individual will need to work with public officials, business owners, and citizens of the state to resolve complex and sensitive issues. This position requires some in-state and out-of-state travel.

As a leader of our Processing and Invoicing section this individual is responsible for staff members and will lead them to complete the title and paperwork processes in a timely and efficient manner. They will also continually look for ways to improve our processes in terms of procedures, reduction of errors, and customer service. They will also work with the other leadership team members to help accomplish Motor Vehicle Division goals.

Duties will include prioritizing and monitoring staff activities, providing technical assistance, and conducting training. This position will work closely with County Offices, out of state contacts, national organizations, and other customers to provide technical guidance on tax, titling, and registration issues and resolve issues or complaints.

This is a full-time, 40 hours weekly position with the Department of Revenue - Motor Vehicle Division. For more information on the Department of Revenue - Motor Vehicle Division, please visit https://dor.sd.gov/individuals/motor-vehicle/.

What you need: 

The Ideal Candidate Will Have:

  • experience working in collaborative team environments and demonstrating effective time management and organizational skills;
  • excellent attention to detail;
  • verbal and written communication abilities including spelling, punctuation, and grammar;
  • advanced use of the Microsoft Office Suite software (Outlook, Word, Excel, and PowerPoint);
  • ability to interpret information, laws, and policies and communicate effectively;
  • some experience working with data analysis and making data driven decisions;
  • strong leadership skills and the ability to provide trainings both internally and externally;
  • manage short- and long-term projects;
  • prioritize, organize, and direct the work of others by setting goals and following up to ensure that they have been completed.

 Equally important will be a strong work ethic and interpersonal skills, discretion, confidentiality, and a positive attitude!

If you enjoy a fast pace, working with a fun group, and are comfortable both implementing and accepting changes, you're going to enjoy this position! 

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at https://bhr.sd.gov/job-seekers/work-for-state-government/. This position is a member of Class A retirement under SDRS.

Must apply online:  https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=9P
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"