Client Service Manager Trainee - Achieve July 2025
Please note: The Achieve Program start date is July 2025. Early starts may occur based on business needs.
Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.
This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location.
Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will:
- Work cross-functionally to provide exceptional service to various internal and external clients
- Support workflow processes by creating documents, certificates, and reports using innovative systems and resources
- Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence
- Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses
- Proactively research and resolve routine issues, and raise matters to appropriate parties as needed
In addition, you will participate in web-based and in-person seminars to expand your industry knowledge and work towards attaining your Property & Casualty license and Commercial Lines Coverage Specialist designation.
As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive.
Minimum Requirements:
- High School Diploma/GED
- Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly
- Strong technological proficiency enabling you to use various software for efficient task completion
- Exceptional written and verbal communication skills to effectively engage with clients and colleagues
- Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher
- Successful completion of the Property & Casualty license exam within 90 days of your start date for continued employment in this role
Nice-to-Haves:
- Associate’s or Bachelor's degree
- Previous internship or work experience
- Knowledge of or curiosity about the insurance brokering and risk management industry