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FWS-CS Remote Technology Services Assistant

Aspire High Youth Development Inc.
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Position Summary​:
As an IT assistant, you will be responsible for providing technical support and maintaining computer systems and networks in an organization. Your duties will include troubleshooting issues, updating software and hardware, installing new equipment, and providing users with assistance and guidance.

Essential Functions​:
Provide technical support for computer systems and networks

  • Troubleshoot hardware and software issues
  • Install, configure, and maintain computer equipment
  • Update and maintain software and security patches
  • Provide assistance and training to users
  • Maintain accurate inventory of computer assets
  • Troubleshoot network connectivity issues
  • Respond to service requests in a timely manner