Project Manager Intern

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career.  Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Program dates: May 30 – August 8, 2025.

Location

This position is fully remote/ work from home

Work Authorization

US work authorization required for role. Individuals requiring current or future sponsorship for employment are not eligible.

The Main Responsibilities

Lumen’s Mass Market organization is looking for a Project Manager Intern on our Customer Advocacy team. The Intern will be responsible for supporting mass markets digital self-help channels, including websites, mobile apps, chat, and communications platforms for Quantum Fiber and Lumen brands.

Other responsibilities of intern will include:

•  
  • Assist in managing, tracking, and communicating the delivery timeline and progress of multiple initiatives within the digital self-help tools portfolio
  • Work with various team members to ensure projects are on track and communicate any deviations or risks
  • Help in risk management and mitigation for project deliverables

What We Look For in a Candidate

Program eligibility is contingent on the candidate’s commitment of the entire 10-week program. No exceptions will be made.

• Required qualifications
  • Enrolled at a 4-year accredited college or university, rising junior or senior level education status at the start of the internship
  • Graduating August 2025 – May 2027
  • Preferred fields include but not limited to: Business Administration, Communications, Human- computer Interaction
  • Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)

• Proficiency and understanding of:
  • MS Office

• Preferred qualifications
  • Enjoys collaboration and works well in team environment
  • Self-starter with the ability to work with ambiguity
  • Strong communication skills and the ability to establish cross-functional relationships in a remote environment
  • Organizational skills for effective project management.
  • Experience with digital project management tracking software like Asana, Trello, and strategic roadmap tools is preferred but not require 

Compensation

Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role.  

Hourly Based Pay Range: 
Min:   $22.00/hour 
Max:  $35.00/hour 

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. 

Application & Interview Timeline:

• October – First Round Interviews with top, qualified candidates
• November - Interview panel with work team
• December - All Summer 2025 offers will be extended by end of month