Senior Program Services Coordinator

About this Position

The Senior Program Services Coordinator plays a pivotal role in planning, coordinating, and evaluating countywide human services initiatives focused on sheltering and severe weather response for those experiencing unsheltered homelessness Acting as the primary liaison for program implementation, this position collaborates with sub-contracted agencies, community partners, government branches, and advisory boards to ensure effective program delivery and support. The position also manages programmatic contracts for numerous funding sources providing technical assistance, training, data analysis and monitoring.  
 
Key Responsibilities:
Program Planning and Development:

• Plan, develop, and evaluate countywide shelter programs.
• Effectively progress sheltering and severe weather response initiatives by facilitating meetings, coordinate collaboration opportunities, develop relationships and attend meetings .
• Analyze data and summarize key points to identify to inform decisions and track initiative progress.
• Coordinate program implementation with public and private agencies.
• Lead internal and external initiatives for the Program Services Coordinator team.

 Contract Management, Reporting and Financial Oversight:

• Create program plans for, manage and monitor contracts for community programs across multiple funding sources, including federal and state funds.
• Assist with program budgets, revenue projections, and reports.
• Provide training and technical assistance for contractors and community partners on various topics.
• Prepare reports for department administration, program managers, and stakeholders.
• Develop resource utilization plans for program efficiency.
• Assist in grant monitoring and the creation of program manuals.

   Stakeholder Engagement and Liaison:

• Serve as the primary liaison for program implementation with sub-contracted agencies, community partners, government branches, and advisory boards.
• Meet with citizens, advocacy groups, and social service agencies.
• Staff advisory boards, workgroups, and ad hoc committees overseeing related projects, providing technical assistance and expert advice as needed.
• Represent the department in meetings, conferences, and public forums.

 Policy Development and Advocacy:

• Monitor legislation impacting program areas and prepare policy statements.
• Develop a plan for resource utilization to enhance program efficiency.
• Mobilize and champion programs involving multiple agencies and stakeholders.
• Analyze data to identify system gaps and work to address those gaps with appropriate stakeholders.

 Additional Information:

• Staff representative for the Shelter Task Group and the Severe Weather Collaborative.
• Position based out of one of the County’s MAT building; opportunity for hybrid or remote work options after initial training period.

 
This position offers an opportunity to make a meaningful impact on addressing housing insecurity and homelessness in our community.  Join our self-motivated team of Program Service Coordinators and contribute to creating positive change in Lane County.
 

About the Division

The Human Services Division administers a range of programs that support people in Lane County communities – veterans, seniors, adults, children, youth and families – during challenges and transitions in their lives. The division helps address the root causes of poverty, hunger and homelessness through a range of prevention, intervention, stabilization and economic opportunity services.

Schedule: Monday - Friday; 8:00am - 5:00pm 

*This is an AFSCME represented position*

QUALIFICATIONS:

Training:

• Bachelor's degree from an accredited college or university with major course work in public administration, community and/or human services, business administration or a related field. A Master's degree in the above areas is preferred.

Experience:

• Four years of increasingly responsible experience in community and/or human services planning, development and evaluation.
• An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

Special Requirements:

• Experience in program coordination, contract management, project management and stakeholder engagement.
• Strong understanding of housing and homelessness challenges, along with Lane County community resources.
• Excellent communication, negotiation, and leadership skills.
• Ability to work independently and effectively with diverse groups and navigate complex organizational structures.

Preferred Qualifications:

• Experience with Permanent Supportive Housing.
• Bi-lingual/Bi-Cultural.
• Lived Experience of Homelessness and/or Poverty.

Notes:

• This position is subject to a full background check.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Equal Employment Opportunity

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Trauma Informed Care Statement
Lane County Health & Human Services is committed to providing Trauma Informed Care.  As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past.  Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.  Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.