You are viewing a preview of this job. Log in or register to view more details about this job.

IT Specialist (SYSADMIN/CUSTSPT), 12550492

Defense Logistics Agency
Email

This job will close when we have received 100 applications which may be sooner than the closing date.

Duties

  • Serves as a senior IT Specialist providing specialized support of a wide range of technical and professional information Technology (IT) function supporting the J6 mission of enterprise desktop and end-user computing devices
  • Provide multi-media support services and end user hardware support services to multiple DLA organizations with the CONUS Area of Responsibility
  • Coordinate incident reporting and resolution with the subject-matter experts in other departments as well as other Help Desks and vendor technical support
  • Configure, deploy, test, and repair hardware for end-users including CPU's, monitors, laptops, printers, scanners, and other peripheral devices
  • Perform root cause analysis of Trouble tickets and make recommendations for resolution on a local and Enterprise level
  • Perform Contracting Officer's Technical Representative duties in support of Service Desk Management to include analyzing, developing, scheduling, and coordinating IT projects and resources
  • Monitor and evaluate contractors' adherence to cost, schedule, and performance