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OVERVIEW

An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times –but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.

Newly hired employees holding a Bachelor's or Master's Degree in Social Work also qualify for an automatic starting salary increase of 3.4% or 6.8%, respectively.

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's <a href="http://www.dfps.state.tx.us/About_DFPS/mission.asp" target=_blank>Mission, Vision, & Values</a> in service to the citizens of Texas.

HELP US MAKE A DIFFERENCE AS:

To explore more of what Adult Protective Services Investigators do, click <a href="https://www.dfps.texas.gov/Jobs/APS/aps_caseworker_video.asp" target=_blank>here</a>.

To view a realistic online video about Adult Protective Services Investigations workers and clients, please click

<a href="http://www.dfps.state.tx.us/Jobs/CPS/working_at_cps.asp" target=_blank>here</a>.

 

Essential Job Functions:

  • Investigates reports of abuse,neglect or exploitation of elderly or disabled adultsto assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.
  • Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.
  • Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.
  • Develops individualized service plansto meet the needs of the adultprotective services clientand maintains detailed documentation on each case.
  • Makes presentations and participates in community awareness and related activities to inform thepublic about the program.
  • Prepares routine, statistical, and special reports for management.
  • Serves in lead capacity in absence of supervisor.
  • Performs other duties as assigned and required to maintain unit operations.
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
  • Attends work regularly in accordance with agency leave policy.