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https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00045232

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.  Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

Click here to see an inside look at the Texas Comptroller’s office!

 

About The Division

Statewide Procurement Division connects vendors with state purchasers and contract opportunities, and help state and local government entities procure non-IT goods and services through easily accessible contracts that meet their needs.

  

General description

Join the Statewide Procurement Division as a System Support Specialist! Work involves technical and customer support to statewide customers on the TxSmartBuy online procurement system, Electronic State Business Daily (ESBD), and other SPD portal systems. Monitors and maintains various automated folders and the SPD Open Market and E-bids inboxes. Uploads bidder response documents into PeopleSoft. Prepares data for entry into the TxSmartBuy system for Texas Correctional Industries, TIBH or other contract items.   

 

Work Hours

Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.

This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.

 

Qualifications

 

Minimum Qualifications

·    Graduation from an accredited high school or successful completion of the General Education Development test (GED).

·    Three years of experience with customer service, technical and administrative support in a procurement or contract management environment.

 

Preferred Qualifications

·    Graduation from an accredited college or university with a bachelor’s degree.

·    Experience in an administrative and technical support role in the public sector including institutions of Texas higher education.

·    Experience in providing administrative support and performing data entry in a fast-paced, high-workload environment.

·    Experience in providing customer service and administrative support in a large-scale, high-volume data entry, purchasing, or contract administration environment.

 

LICENSES / CERTIFICATIONS

Must obtain certification as a Certified Texas Contract Developer(CTCD) within 24 months of employment.

 

In this role you will

·    Provides customer support and technical assistance to statewide customers regarding the TxSmartBuy (TSB) online procurement system; provides TSB helpline training as necessary on system usage; assists in testing system changes and/or upgrades; troubleshoots customer errors on the TSB system; monitors TSB system helpline.

·    Serves as the primary contact for uploading bidder/proposal data into the statewide purchasing system; monitors and maintains Open Market and E-bids in-box; provides assistance with item maintenance within the TSB system for TCI and TIBH; creates and maintains bidder response data and emails to shared drive folders.

·    Interacts with the statewide purchasing team and the division mail room to ensure receipt of RFP response documents is recorded appropriately; monitors TPASS mail and bidder drop-box.

·    May assist in the development of policy and procedure manuals.

·    Perform other related duties as assigned.

  

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate:


Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

 

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.