Assistant Director of Technology and Data Services

The WISD’s Mission is to promote the continuous improvement of achievement for every student while providing high-quality service to our customers through leadership, innovation, and collaboration.
 
The WISD's Vision is to be a leader in empowering, facilitating, and delivering high-quality, boundary­ spanning, educational system that educates all children through an equitable, inclusive, and holistic approach.
 
SUMMARY OF POSITION:
Assistant Director of Technology and Data Services is responsible for planning, managing, and implementing comprehensive technology initiatives/services for WISD and constituent districts in the areas of administrative, operational, and instructional technology. The Assistant Director will advise and consult with the Chief Information Officer on strategic issues pertinent to technology services; maintain close working relationship with all local technology directors, and boards for greater probability of success in meeting increased demands of technology implementation and utilization; direct and coordinate all aspects of technology services in security, compliance, training, end user support, enterprise network services, applications development, district central office support, and the Washtenaw Fiber Consortium network provided to the local districts of Washtenaw ISD; provide leadership in technology strategies and data collection/reporting expectations of the Michigan Dept. of Education.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Demonstrates a strong commitment to equity, social justice, and inclusion in all practices and position responsibilities.
• Demonstrates the ability to examine how their position (directly or indirectly) impacts educational inequities in student achievement outcomes.
• Engages in reflection and ongoing learning and development on critical concepts and terms identified in the Washtenaw ISD Educational Equity Policy including concepts such as cultural proficiency, racial equity, and systemic and structural inequities.
• Demonstrates a strong commitment to social justice and inclusive technology practices.
• Promotes and supports organizational culture by reinforcing Board of Education goals, policies and procedures and the organization's vision, mission, and continuous improvement plan.
• Provides supervision, operational support, and strategic leadership to departmental personnel and programs.
• Serves as an advocate for public education and Washtenaw County Schools.
• Develops, writes, and manages grants and contracts in collaboration with department members.
• Leads projects, supports effective teamwork, and motivates staff to produce quality outcomes.
• Analyzes and solves strategic and operational issues; plans and oversees the development and maintenance of standard operating procedures and technologies to improve departmental efficiency.
• Develops and monitors the department budget in alignment with organizational priorities.
• Leads the development and implementation of new products and services to meet organizational goals.
• Facilitates and communicates information from group, departmental, and administrative meetings, and committees.
• Performs appropriate human resources functions necessary for hiring, coaching, evaluating, disciplining, and supervising staff; manages contract-to-hire staff and associated contracts.
• Manages the Technology and Data Services department in the absence of the Director.
• Evaluates and recommends vendor-supplied hardware and software.
• Assigns, reviews, and prioritizes help desk tickets.
• Supports staff professional growth and assists districts in developing support processes.
• Works with the CIO to plan and develop the annual budget for new and replacement infrastructure.
• Plans and/or oversees the development, implementation, and maintenance of standard operating procedures (SOP's) and technologies that improve the operating quality and efficiency of the department.
• Explores emerging technologies.
• Oversees maintenance of WISD firewalls, DMZs, and VPNs, and provides leadership for technology programs, including WANs, LANs, servers, workstations, operating systems, end user support, filters, and other county wide projects.
• Directs strategic and operational plans, projects, and systems in collaboration with department members.
• Manages network security, fiber WAN, and all related installations and communications with school districts.
• Administers partnerships with local school districts and community agencies and designs professional learning activities.
• Maintains up-to-date knowledge of theory, research, methodology, legislation, and regulations in technology and data services.
• Serves as a resource on technology-related issues and provides consultative services to departments and schools.
• Demonstrates ability to manage developing people and their skills.
• Exhibits ability to be a team leader, as well as work as part of a team, to communicate clearly, think creatively, and relate well with other team members.
• Coordinates backup staffing and ensures regular attendance.
• On-call availability to handle work problems at all hours is required.
• Possesses customer service skills, independence, and initiative.
• Demonstrates highly organized and demonstrated ability to manage multiple short and long-term projects.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Supervises staff assigned to the infrastructure (network and servers) section of the department.
• Performs other related duties as may be assigned.

 
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations shall be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and/or EXPERIENCE:

• Possesses a minimum of an earned bachelor's degree including computer-related course work, or five (5) years of an equivalent combination of education and experience.
• Possesses a minimum of five (5) years of experience supporting information technology or data systems.
• Possesses a minimum of five (5) years of experience supporting information technology on computer networks (TCP/IP based).
• Possesses a minimum of five (5) years of experience with internetworking devices (i.e. routers, switches, firewalls), networking topologies and protocols.
• Possesses experience with complex networks (i.e. routers, switches, firewalls), networking topologies and protocols.
• Possesses experience with Ethernet GB protocols to 100GB, fiber modules, distance relation and other WAN protocols, Cisco IOS and router-table configuration.
• Possesses knowledge of routing protocols: BGP, OSPF, EIGRP, RIP.
• Possesses a minimum of five (5) years of experience managing staff and resources.

 
LANGUAGE SKILLS:

• Demonstrates ability to read, analyze, and interpret periodicals, operating instructions, procedure manuals, and professional journals.
• Demonstrates ability to understand and synthesize governmental guidelines and regulations.
• Demonstrates ability to write reports, business correspondence and procedure manuals.
• Possesses a strong technical, analytical, communication and documentation skills.
• Demonstrates ability to effectively present information and respond to questions from groups of educators, customers, and the general public.
• Demonstrates ability to facilitate effective group process.
• Demonstrates ability to express self clearly, both orally and in writing.

 
TECHNICAL SKILLS:

• Possesses strong technology skills.
• Demonstrates ability to integrate technology into the everyday workflow is necessary.
• Demonstrates ability to implement new technologies.
• Possess a working knowledge of the evolving field of technology and its uses for instructional practices and management, including distance and virtual learning.
• Demonstrates ability to identify security vulnerabilities, plan for remediation, and report of breaches.
• Understands current and emerging technology issues impacting ISDs and local districts related to instruction and related technological areas.

 
MATHEMATICAL SKILLS:

• Demonstrates ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Demonstrates ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 
REASONING ABILITY:

• Demonstrates ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Exhibits ability to define problems, collect data, establish facts, and draw valid conclusions.
• Demonstrates ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Demonstrates ability to interpret complex technical documents.
• Exhibits a high level of professionalism with the ability to handle confidential information, use good judgment, plan, and handle complex projects, and maintain a flexible attitude.

 
INTERPERSONAL SKILLS:

• Exhibits excellent customer service and communication skills with a client-centered focus.
• Demonstrates ability to build rapport with others and to serve diverse publics.
• Demonstrates ability to take initiative; work well with others as a collaborative team member and exhibit good communication skills.

 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel crouch or crawl; and to talk or hear. The employee must frequently lift and/or move up to 30 pounds such as files and training material. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The ability to travel to other buildings is required. The position requires the individual to sometimes work irregular or extended work hours and meet multiple demands from several people.
 
ENVIRONMENTAL ADAPTABILITY:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to loud depending upon the activity in the particular part of the day. Occasionally, the employee maybe required to be outdoors for a short period of time, and therefore subject to varying weather conditions, for purposes of accomplishing the essential functions of this job.
 
FUNCTIONS OF POSITION DESCRIPTION:
This position description has been prepared to define the general duties of the position, provide examples of work and to detail the required knowledge, skills, and ability as well as the acceptable experience and training for the position. The description is not intended to limit or modify the right of any supervisor to assign, direct and control the duties of employees under supervision. The WISD retains and reserves any and all rights to change, modify, amend, add to or delete from any portion of this description in its sole judgment.
 
This position description is not a contract for employment.
 
The WISD is an equal opportunity employer, in compliance with the Americans with Disabilities Act. The District will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
 
TERMS:
Contract, salary, and other employment conditions to be established by the Board of Education as reflected in the Non-Affiliated Staff Manual. Starting salary ranging (dependent upon experience) from $110,025 - $135,223.

Washtenaw Intermediate School District is a drug-free workplace.  

It is the policy and commitment of the Washtenaw Intermediate School District not to discriminate on the basis of race, color, religion, national origin, sex, disability, age, height, weight, familial status, marital status, genetic information, sexual orientation or any legally protected characteristic, in its educational programs, activities, admissions, or employment policies in accordance with Tide IX of the 1972 Educational Amendments, executive order 11246 as amended, Section 504 of the Rehabilitation Act of 1973 and all other pertinent state and Federal regulations.