Receptionist - Curriculum Services Center (CSC) - Clerical Test Required

OVERVIEW

 

This position involves the individual to operate the district switchboard, respond to switchboard and in-person inquiries from students, parents, district personnel, and public, etc., provide requested information and/or refer to appropriate parties, and provide general clerical support to staff as requested.

QUALIFICATIONS

• High school education required
• Proficient Spanish verbal and written communication skills required
• Average typing proficiency, with good accuracy; above-average test battery
• Computer proficiency, including use of basic software applications and Cloud-based systems (Word, Excel, email, Google Drive, etc.)
• Ability to operate standard office equipment; knowledge of office procedures
• Ability to effectively communicate (verbal and written); excellent telephone and customer service skills
• Ability to maintain confidentiality, various secure systems and activity logs
• Ability to establish and maintain effective and cooperative professional relationships with the general public and district employees of all levels
• Ability to organize, prioritize and meet deadlines while working with frequent interruptions and minimum supervision
• Ability to take responsibility and exercise good judgment
• Knowledge of Mesa Public Schools departments, policies and procedures helpful

ESSENTIAL DUTIES

• Answer district switchboard and multiline phone system to screen calls, to transfer calls, to respond to inquiries and/or to take messages; serve as receptionist for Curriculum Services Center campus
• Greet students, parents, district personnel, general public and/or representatives from outside agencies upon entering building
• Monitor security cameras near entrances and access to campus lobby
• Be familiar with all building operations and emergency systems and procedures; be prepared to assist in their execution
• Be aware of all events being held in Governing Board room and be prepared to assist if asked to do so by supervisor
• Maintain an orderly workspace; have district information available for selection or distribution
• Regular and on-time attendance required. This is not a remote position.
• Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit

MARGINAL DUTIES
 

• Perform general clerical tasks (typing, copying, mailings, etc.)
• Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
• Participate in customer service professional learning opportunities, including regular check-ins with supervisor and other district receptionists