Receivables Supervisor

The Receivables Supervisor leads a team of employees and manages the Hertz accounts receivable (AR) process. This role ensures the timely billing and collection of franchise receivables and receives and corrects corporate and rental information daily. Additionally, the role will oversee the collection of outstanding payments, maintain accurate records, and implement strategies. This position requires strong leadership skills and excellent communication abilities.

We expect the starting salary to be around $50,000; the actual salary will be determined based on years of relevant work experience

What You’ll Do:

• Supervise and provide guidance to franchise billing and Daily Report of Business (DRB) team, including monitoring their performance, setting goals, and conducting regular performance evaluations.
• Develop and implement effective collection strategies to ensure timely and accurate payment of outstanding invoices.
• Maintain accurate and up-to-date records of all collection activities, including payment arrangements, disputes, and adjustments.
• Communicate with franchise partners, both verbally and in writing, to address payment discrepancies, resolve issues, and negotiate payment terms.
• Oversee the workflow as it relates to system interfaces, month end close, billings, adjustments, journal entries, discrepancies and disputes.
• Analyze AR aging reports and proactively identify delinquent accounts, taking appropriate actions to ensure timely resolution.
• Collaborate with other departments, such as Sales, Customer Service, Accounting, and Technology to streamline internal processes and improve overall AR management.
• Prepare and present regular reports to management, providing insights on collection performance, trends, and areas for improvement.
• Ensure system errors are addressed and corrected daily.
• Lead and perform QA testing and collaborate with internal departments on various company initiatives.
• Ensure requirements for IT Security, SOX, and Disaster Recovery are met per schedule.
• Ensure that all policies, procedures, scheme rules and regulations are fully adhered to, including PCI and SOX compliance to ensure appropriate controls are in place and mitigate risk.
• Foster a positive and productive work environment, promoting teamwork, professionalism, and a customer-centric approach.
• Support in implementing process improvement initiatives and other duties as assigned.

What We’re Looking For:

• Previous experience in accounts receivable, supervisor or related roles, with a minimum of 2 years of experience.
• Strong leadership skills, with the ability to motivate and develop a team.
• Excellent communication skills, both written and verbal, with the ability to negotiate effectively and maintain positive relationships with customers.
• Analytical mindset with the ability to interpret data, generate reports, and identify trends.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Detail-oriented approach and commitment to maintaining accurate records.
• Ability to handle high-pressure situations with professionalism and tact.
• Bachelor’s degree in finance, Accounting, or a related field (preferred) or equivalent experience.

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more