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Responsibilities

  • Onboarding: Educate customers how our solution program works (via zoom meetings, phone conversations) and help make the enrollment.
  • Support: Handle incoming requests efficiency and clarity.
  • Engagement: Use data to track your numbers behavior and drive them for better results.
  • Maintain ongoing contact with customers to drive engagement and work hard to meet better result weekly.
  • Work with Product, our public relation team and other sales teams to understand key product benefits and functionality.
  • Provide the best customer experience we possibly can to our customers.

 

Qualifications

  • Ability to work independently and manage time effectively.
  • Strong analytical, communications, and interpersonal skills
  • Solid work ethic and a strong customer focus
  • Must be adaptable, innovative, and a team player.
  • Must be organized, persuasive, determined to drive success.
  • Working knowledge of sales operations including data/reports, call planning, and sales tactics is a plus

 

Desired skills

  • A genuine desire to provide the world's best service.
  • Exceptional interpersonal and communication skills and the ability to form strong relationships with clients at all levels of organizations.
  • Analytical, detail-oriented thinker with the ability to self-prioritize projects to meet deadlines.
  • Fast learner with strong people skill capabilities.

 

At Globe Life: American Income Division, we provide and protect the short term and long term financial assets of members to Unions, Credit Unions, and over 30,000 labor associations such as: Police, Teachers, Firefighters, and Veterans.  We operate 100%  remote and we're also the official corporate sponsor of the Dallas Cowboys, Atlanta Braves, Texas Rangers, and the Special Olympics with Football Club Dallas.

 

We are only looking to fill FULL-TIME positions. We do require a licensing process for both Life and Health, Accident and Sickness. If you already have your license and are selected please inform your hiring manager. If you do not, that's okay too because we have our own licensing course as well. Best of luck to all candidates.