Data and Enterprise TRAIL Operations Specialist
Primary Function
Designed specifically for recent college graduates, the TRAIL (Tools Required for Advancement Into Leadership) program is a 12-month rotational leadership-development program that enables recent college graduates to gain practical, on-the-job leadership and management skills. TRAIL Operations Specialists are not interns, they are full-time employees, earning a competitive salary with benefits while being provided hands-on experience and mentorship from the assigned business area. The main objective of our program is to help strengthen the future leadership of the company by building a foundation in process improvement, presentation and leadership skills.
The Data and Enterprise TRAIL Operations Specialist will get immersed in the following areas:
- Data modeling, governance and testing
- Production, marketing and operational analytics
- Report Development
The TRAIL program will begin July 2025.
Principal Duties
- Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required for promotion to a management position. These duties will involve decisioning in real world account management scenarios.
- Performs business analyses and provides recommendations to leadership for business and process changes.
- Receives training and performs duties in several functions to become familiar with line and staff functions, management viewpoints, company policies, and best practices.
- Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
- Help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.
- Will be required to attend company sponsored training classes and attain certain certifications.
- Performs related duties as assigned by supervisor.
Education and Experience Requirements
- Bachelor’s degree from accredited college or university
- Degree in Quantitative discipline such as Analytics, Finance, Business Analytics, Mathematics, or similar
Knowledge, Skill, and Ability Requirements
- Experience with SQL, R, Python languages
- Experience with Tableau or similar Business Intelligence software
- Proficiency in Microsoft Excel, including advanced functions such as VLOOKUP, INDEX-MATCH, PivotTables, and complex formula creation.
- Proficiency in quantitative analysis.
- Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
- Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.
- Excellent written and verbal communication skills.
- Strong business communication skills with an ability to work well in a collaborative environment.
- Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
- Experience with PowerPoint and Visio a plus.
- Ability to adapt and willingness to learn.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.