Assistant Director for Occupancy
Assistant Director for Occupancy
Job ID: 276299
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Join Our Team at Georgia Southern!
Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.
To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/
Location
Statesboro Campus - Statesboro, GA
Department Information
University Housing
Job Summary
Leads the housing assignment process for current and prospective students for the Statesboro and Armstrong campuses for a 5700 bed residential population. Manages occupancy within residence halls to meet projections and budgetary goals. Serves as contact person for data and reports generated by StarRez housing management system to other campus offices and departments. This position will be based on the Statesboro campus with some regular travel needs to the Armstrong campus.
Responsibilities
• Manages the processing of all housing applications, cancellations, housing assignments, room changes, and housing fee assessment in StarRez and the overall records management of a housing database for a 5,700 bed residential campus. Implements all phases of student housing renewals, waitlist management, early arrival, and break housing processes.
• Supervises, trains, and evaluates 3 full-time administrative processing staff and undergraduate student workers as needed. Provides training and indirect supervision to residence education staff in the management of housing administrative operations. Oversees front desk operations of the central housing office on the Statesboro Campus.
• Participates in Office of Admissions recruitment events including the presentation of housing information during open sessions. Partners with campus offices regarding communication of housing deadlines, cancellations, status updates, and confirmation of enrollment status.
• Directs the accurate billing, adjustments, and pro-ration of housing charges placed on student accounts resulting in approximately $40 million in housing fees each year.
• Support University Housing projects and initiatives including participation in departmental committees, hiring and training processes, policy development, reporting metrics.
• Actively participates in Operation Move-In planning committee to ensure communication and processes are established for student arrival to residence halls.
• Coordinates the electronic correspondence with students through the StarRez database including the marketing outreach, assignment communication, and overall communication plan of over 7,500 student housing applications and assignments annually across all application terms. Assists in the development of strategic marketing initiatives associated with residential learning communities.
• Manages the First Year Live On Requirement process for first year student compliance with the university First Year Live-On Requirement. Serves as first level appeals officer for contract cancellation appeals.
• Partners with campus offices regarding housing assignments of special populations (i.e. Athletics, University Honors College, and International Student Admissions & Programs). Review housing accommodation approvals from the Student Accessibility Resource Center to determine proper housing assignments ensuring compliance with federal, state, and university regulations.
• Responsible for the creation, modification, and usage of reporting tools in StarRez and other university resources to provide data to other offices to assist with their operations (Dining Plan Manager, PO Box Assignments, University Police etc).
Required Qualifications
Educational Requirements
• Bachelor's Degree
Required Experience
• Three (3) or more years of related work experience
Preferred Qualifications
Preferred Educational Qualifications
• Master's Degree
Preferred Experience
• Seven (7) or more years of work related experience
• Experience in occupancy management and/or residential operations
• Experience in utilizing StarRez as a housing information management tool
• Experience in structured query language (SQL)
Proposed Salary
$55,126 - $70,307
This is an exempt position paid on a monthly basis.
Required Documents to Attach
• Resume
• Cover Letter
• Two (2) Professional References
Knowledge, Skills, & Abilities
ABILITIES
• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
KNOWLEDGE
• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
SKILLS
• Effective communication (verbal and written), organizational and human relations skills
Apply Before Date
August 29, 2024
Application review may begin on August 29, 2024.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at mailto:hrservice@georgiasouthern.edu?subject=Job%20Opening%20Questions.
For technical support, please call the Shared Services Center at (877) 251-2644 or mailto:oneusgsupport@usg.edu?subject=Job%20Opening%20Questions.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Proof of valid driver's license upon hire and throughout employment.
Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information
• This is a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 25% - 49% of the time
• This position does not require security clearance.
Background Check
• Position of Trust + Education
To apply, visit https://apptrkr.com/5563338
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