Provider Enrollment Specialist/Call Center Representative

Title: Provider Enrollment Specialist
Location: Austin TX (Fully Onsite)
Duration: 3+ months
 

Job Responsibilities: 

Customer Care and Satisfaction - Must be detailed oriented

Experience in processing enrollment applications in Healthcare Insurance market, Workers Comp market, or Medicaid market

Interact professionally with providers and ancillary staff to provide appropriate and timely response to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs

Process to completion 100% of assigned applications utilizing documented work instructions daily and meet minimum daily quotas

Data entry (of paper applications) with validation of provider submitted enrollment information to insure the enrollment application meets the minimum standards Send out deficiency letters to notify providers of incomplete apps

Education: 

.High school degree or GED required, 2 years college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience;