2025 Guardian Summer Intern, Individual Markets Operations Services
Our 2025 Internship Program is a paid 10-week learning experience where you will be immersed in the daily environment of a thriving global financial services company. You will gain invaluable industry and organizational knowledge through daily business interactions and job assignments, in addition to engaging in projects that directly affect our business, interact with senior leaders in conversational settings, and network with employees and interns across our offices. This 10-week internship provides you with realistic experiences and information of what it is like to work at Guardian.
Internship Dates:
The internship program will run from Monday, June 2, 2025- Friday, August 8, 2025.
We review applications on a rolling basis, and we encourage you to apply as soon as you are ready. The application window will close on Sunday, November 17th, 2024, at 11:59PM ET or when role(s) have been filled, whichever comes first.
You are:
A rising senior (graduation date of December 2025- June 2026) who is fueled by collaboration, able to listen and make quick decisions and thrive in a goal-oriented environment.
Location (housing is not provided):
- Pittsfield, MA
- Bethlehem, PA
You have:
- Exceptional problem-solving skills with proven success
- Excellent verbal and written communication skills
- Highly proficient in handling multiple priorities
- Proficiency in Outlook, Microsoft Word and creating Excel spreadsheets and PowerPoint presentations
- Superior organizational skills with attention to detail across a variety of tasks
- Ability to collaborate with both internal and external resources
You will:
- Provide support to technology and testing teams to ensure functionality is delivered and used correctly
- Assist the creation and review of test plans, test cases, and test results to ensure complete validation
- Ensure post-production verification of functionality to ensure original vision is realized
- Work within administrative teams to resolve complex and increased customer facing issues
- Maintain and prioritize inventory of outstanding defects and enhancements
- Collaborate on or lead cross functional projects and act as business liaison to define detailed requirements and provide status updates to management and project teams
- Monitor overall customer service experience to proactively identify gaps and recommend improvements
- Apply problem solving and make critical decisions regarding functionality and priority across operations and project teams with a focus on delivering value
- Define, create, maintain, and use reporting and analytics to quantify initiative benefits and drive future improvements with an emphasis on service excellence and efficiency
- Have the opportunity to work and learn from supportive leaders, mentors and team members across the organization who will help coach you as you develop your professional career
- Learn about Guardian’s purpose, values, how we work, and our suite of product and service offerings
- Build a network of colleagues and have a sense of community with other interns and other parts of the business
- Think broadly and ask questions about data, facts and other information
- Be a self-starter – someone who enjoys “rolling up their sleeves and getting things done”, has high energy, strong work ethic, displays the ability to work independently, and is creative
We offer:
- Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way
- Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent
- Employee Resource Groups that advocate for inclusion and diversity in all that we do
- Social responsibility in all aspects of our work- we volunteer within our local communities, create educational alliances with colleges, and drive a variety of initiatives in sustainability
Eligibility:
Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship are not available for this position.
You must be available for the full 10 weeks of the internship program.
If you have any questions regarding the application process, please feel free to email Guardian_Campus@glic.com.
Salary Range:
$20-$40 per hour