Summer 2025 SOE Store Experience Internship
About the Role
As a Store Experience Intern, you will work to identify, define and/or implement improvement opportunities across all stores in training, communication, customer experience or store operations. You will use data analytics, in-store observations and field feedback to improve processes that influence the experience of Kohl’s customers and associates.
What You’ll Do
- Identify opportunities to drive results by elevating the experience for Kohl’s associates and/or customers
- Collaborate with Technology, Finance and Field partners and process owners
- Use data to measure and validate the benefits of the proposed changes
- Provide insight on strengths and opportunities around customer and/or associate experience
- Participate in presentations and knowledge-sharing
- Review and present ideas to leaders, managers and team members.
What Skills You Have
Required
- Undergraduate Junior
- Retail background or experience
- Strong written and verbal communication skills
- Passion for continuous process improvement
- Enthusiasm for customer and associate experiences
Possible Majors
- Consumer Behavior
- Communications
- Instructional Design
- Operations
- Data Analytics