
Automotive Technician/ Infotainment Technician/ Radio Technician
- High School Education or Trade School Certificate
- 3 + years of experience in Product Support and Technical Assistance
- Proficiency in automotive hardware and software systems with its functionality
- Experience in handling complaints, driven to deliver an excellent customer experience through resolutions and adherence to response times
- Experience working and managing communications, with multiple cross-functional teams/stakeholders
- Has experience in participating with process improvement projects (contributor/participant)
- Trouble shooting Automotive controls
- Vehicle support system
- Automotive sensors
- Automotive Software modules
- Powertrain
- Embedded automotive software
- APIM (Accessory Protocol Interface Module)
- PCM (Power-train control module)
- PCU (Power control unit)
- ADAS (Advanced driver-assistance systems)