Implementation Analyst II

DHL Supply Chain is the Americas leader in contract logistics, providing customer-focused solutions to a wide range of industries including automotive, consumer, retail, engineering and manufacturing, life sciences and healthcare, technology, energy and chemicals.  DHL Supply Chain’s skilled people make its customers more competitive by creating innovative logistics and supply chain solutions – from initial situation analysis to the continuous improvement programs that help deliver better results every day.  DHL Supply Chain has over 25,000 employees in over 400 locations spread throughout the USA and Canada with revenues just under $5 billion in North America.  DHL Supply Chain is part of the $20 billion global Supply Chain Division of Deutsche Post DHL (DPDHL).

We are currently recruiting for an Implementation Analyst for DHL Supply Chain’s IT team based in Columbus, OH.

Implementation Analyst’s are responsible for:

•Analyzing customer and business partner requirements in order to understand and apply systems implementation concepts and principles to effectively implement and support business systems solutions.

•Applying IT and internal team methodologies and procedures to ensure implementations are delivered in a consistent, standard and repeatable method.

•Participating in the development of implementation and support cost estimates.

•Preparing and delivers status reports to team leader, senior management and other project leaders.

•Running SQL queries.

Primary Duties:

•Implement and support business systems solutions that meet or exceed customers’ and internal business partners’ business requirements for assigned sector within the respective DHL Supply Chain Division.

•Support and ensure a quality delivery of a predefined IT solution(s) as selected to support a business need. The IT solution delivery includes effective system setup, training, implementation and post implementation support of the predefined IT solution(s) such as a Warehouse Management System into a new or existing client site(s).

•Understand the current and the development and publishing of work processes, active participation in User Acceptance testing and facilitation in the development of standard operating procedures (SOP’s) between DHL Supply Chain and the client.

Compensation & Benefits:

DHL Supply Chain’s compensation package includes a competitive salary, annual merit review, and annual bonus.  Our wide range of benefits include a variety of medical plans with varying coverage options to meet your health needs, dental plan, 401k, life insurance, vacation, flexible spending accounts, and tuition reimbursement.