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Travel Advisor
Job Overview
As a Travel Advisor, you will play a crucial role in helping our clients plan, organize, and enjoy seamless travel experiences. You will be responsible for understanding the clients' needs, recommending suitable destinations, and crafting personalized itineraries that ensure memorable trips. You will leverage your deep knowledge of travel products, services, and destinations to provide exceptional customer service and expert advice. This is a training course that is offered at 695.00 students. Once placed in agency, your course fee could be eligible for reimbursement by your host agency.
Key Responsibilities
- Client Consultation: Engage with clients to understand their travel preferences, needs, and budgets. Provide expert advice on destinations, accommodations, transportation, and activities.
- Itinerary Planning: Design and organize customized travel itineraries that meet clients' specific requirements. Ensure all elements of the trip align with clients' expectations.
- Booking Management: Coordinate and manage bookings for flights, hotels, car rentals, tours, and other travel-related services. Confirm reservations and ensure all bookings are accurate.
- Customer Service: Provide continuous support to clients before, during, and after their travels. Address any concerns, changes, or emergencies with professionalism and efficiency.
- Sales and Upselling: Identify opportunities to upsell additional services, such as travel insurance, tours, or exclusive experiences, to enhance client satisfaction and increase revenue.
- Destination Knowledge: Stay updated on the latest travel trends, destination information, visa requirements, and travel advisories to provide accurate and timely advice.
- Vendor Relationships: Maintain strong relationships with travel suppliers, hotels, airlines, and tour operators to secure the best rates and services for clients.
- Administrative Tasks: Manage client records, process payments, and maintain organized documentation for all travel bookings and communications.
- Marketing Support: Assist in promoting travel packages, special offers, and new services through various marketing channels.
Qualifications
- Experience: No experience necessary, KORE Travel Education will train you.
- Education: KORE Travel Education will train you.
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Skills:
- Strong knowledge of global destinations, travel products, and industry trends.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
- Ability to multitask and work under pressure to meet deadlines.
- Customer-Centric: A passion for travel and a commitment to providing exceptional service.
- Problem-Solving: Ability to handle unexpected travel changes or emergencies with poise and resourcefulness.
- Sales Acumen: Ability to build long-term client relationships.
Benefits
- Competitive salary plus commission.
- Flexible working hours.
- Travel discounts and perks.
- Opportunities for professional development and industry certifications.
- A supportive and dynamic work environment.