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Permit Support Lead Job ID - 76124

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

This position is in the Business Solutions Functions Unit at the Minnesota Pollution Control Agency (MPCA) and will support the permitting processes and programs across the agency, governance of reference data in agency data systems, and online system development. Additionally, the incumbent must ensure consistency of data and processes across programs and recommending improvements in Tempo configuration to support these needs. This position is also responsible for maintaining assigned reference tables, including data analysis, managing issues in the Unit’s tracking systems (Helix, Jira, Mantis, etc.), and recommending solutions to diverging requests between functions that may create conflicts within the database. The incumbent will be main point of contact for these programs regarding process, Tempo, and Online service development. The incumbent will use their experiences with the agency permitting process to assist and at times lead programs with setting up the necessary requirements and documents in Tempo. This position will assist, and at times lead the development of business processes to support permit development and potential online services for the permit business function, and assist other business teams in their design, as assigned.

Minimum Qualifications

Three (3) years of advanced professional experience that demonstrates the following:

Accomplished in leading and managing projects, facilitating meetings, and communicating with a variety of external stakeholders.

Experience or understanding of the permitting programs/process.

Knowledge of how relational data systems function (e.g. Tempo 360) and key governance components necessary to preserve data integrity.

Experience with process mapping, requirement development for business needs, and other technical processes needed to define business needs and support programs. 

Accomplished technical and administrative writing skills, including Business English, grammar and spelling, necessary to organize and effectively present ideas to the intended audience. 

Communication skills sufficient to effectively facilitate process improvement efforts, present to groups, and transmit written information to a variety of audiences.

The Minnesota Pollution Control Agency will not sponsor applicants for work visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications

Experience and understanding of the Land or Water Permit programs, the permitting process and how the work interacts with Tempo.

Experience issuing or developing permits in agency databases like Tempo and/or Delta. 

Understanding of state and federal requirements regulations around permitting. 

Accomplished leadership skills to effectively coach, train and lead peers in problem-solving and project management. 

Advanced knowledge of the agency's environmental data systems and strategic directions to support its programs within the system.

Federal and State regulatory framework and their applicability to data projects.

Problem-solving skills sufficient to capture business needs and recommend adjustments based on data analysis.

Organizational skills to balance several efforts simultaneously and ensure projects are completed timely.

About Pollution Control Agency 

Our mission is to protect and improve the environment and human health. We work with many partners (citizens, communities, and businesses, all levels of government, environmental groups and educators) to prevent pollution, conserve resources, and to help ensure polluting does not have disproportionate impact on any groups of people. We emphasize work-life balance with flex schedules, compressed schedules, and options to telework for some positions.