Accommodation Support Professional
General Purpose
Accessible Educational Services (AES) is the disability services office for Indiana University Indianapolis students. Accommodation Support Professionals (ASPs) are part of the team making an IU education accessible to students with a wide range of disabilities, some apparent and some nonapparent. Specifically, ASPs will work directly with students to provide testing accommodations through the AES testing lab. AES seeks individuals who deeply care for all people and who can serve them with integrity, compassion, and honor.
Essential Duties and Responsibilities
Greeting and checking in test-takers for their scheduled exams
Proctoring exams in the AES Testing Lab and other locations
Reading and/or scribing for exams
Delivering completed exams to on-campus departments and faculty
Cleaning and maintaining Testing Lab spaces
Using software extensively for the proctoring process
Alphabetical filing of paper test records
Representing AES at the main office front desk to answer basic questions and taking deliveries
Tools and Equipment Used
Computer (using MS Excel, Accommodate platform, Slack, Teams, etc.)
Printer/copier
Telephone
Qualifications
Required Qualifications
Must support the mission of AES to champion the diversity, equity, and inclusion of students with disabilities
Must be comfortable initiating friendly conversation with a variety of people
Must be willing to complete training in, and comply with, HIPPA and FERPA regulations
Must demonstrate exceptional time management skills
Must be flexible and able to adapt to the needs of the Testing Lab
Must be able to work independently as well as with a team
Must be able to communicate effectively with students, faculty, and staff
Must be well organized and reliable
Must be able to problem solve quickly
Preferred Qualifications
Comfortable and competent at reading test text to students
Comfortable and competent at writing dictated text for students (scribing)
Comfortable with time related math calculations
Comfortable learning and working with a variety of digital collaboration platforms
Knowledge, Skills, and Abilities Gained in this Role:
Communicator
ASPs will improve both their listening and speaking skills as they develop relationships with colleagues and students alike. ASPs will build confidence in professional communication and positive interactions with a diverse and unique group of individuals.
Problem Solver
ASPs will increase their flexibility and ability to creatively solve problems independently and as a team. ASPS will gain analytical and decision-making skills as they implement Testing Lab procedures and evaluate the need for adjustments in real-time.
Community Contributor
ASPs will grow in personal responsibility, self-awareness, and sensitivity to the needs of others. ASPs will participate in a service-oriented, others-focused, collaborate team effort to build an inclusive campus community.