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Lead Parking Services Monitor

Georgia Southern University

Lead Parking Services Monitor

Job ID: 275781

Location: Statesboro, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

Statesboro Campus - Statesboro, GA

Department Information

Parking and Transportation Services

Job Summary

This position will provides first-line customer service to students, faculty, staff and the general public regarding general parking and transportation matters. The majority of time will be spent patrolling assigned lots/structures and issue parking citations as needed. This position will also have interactions with disgruntled customers that have received citations or a boot on their vehicle. This position will also provide day-to-day contact, interaction, standard policy/procedural information; and may perform routine problem resolution on matters pertaining to parking and transportation issues.

Responsibilities

• Patrol designated areas of campus on foot or in vehicle to enforce parking regulations

• Write and issue parking citations

• Confirm requests to boot or towing for illegally parked vehicles

• Manage student workers to patrol parking lots around campus

• Deescalate customers that are upset about their citations or boots on their vehicle

• Provide information to faculty, staff, students, guests, and visitors on campus

• Monitor productivity and report discrepancies in attendance, performance, and other concerns to supervisor

• Provide leadership and training to students and employees

• Coordinate officers in the field for special event parking assignments

• Follow all safety and other risk management policies in the performance of work areas

Required Qualifications

Educational Requirements

• High School Diploma or equivalent

Other Required Qualifications

• Three (3) or more months of post-secondary education

Required Experience

• One (1) or more years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

• Bachelor's Degree in Criminal Justice or a related field

Preferred Experience

• Two (2) or more years of experience as a parking patroller/enforcer

• Two (2) or more years of experience in customer service

Proposed Salary

$17.13 - $20.96 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume

• Cover Letter

• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service

• Ability to support various constituencies served by the University

• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

• May be required to deal with irate customers at times and work in a stressful environment.

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

August 28, 2024

Application review may begin on August 15, 2024.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at mailto:hrservice@georgiasouthern.edu?subject=Job%20Opening%20Questions.

For technical support, please call the Shared Services Center at (877) 251-2644 or mailto:oneusgsupport@usg.edu?subject=Job%20Opening%20Questions.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid driver's license upon hire and throughout employment.

Equal Employment Opportunity

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Background Check

• Standard + DMV

To apply, visit https://apptrkr.com/5504088

https://www.jobelephant.com/

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