RC Willey - Employee Survey Insights

Company Overview

Back in 1932, Rufus Call Willey began selling appliances from the back of his red pickup truck. Today, RC Willey serves customers across the Western United States with locations in Utah, Idaho, Nevada, and California. With over 90 years in business, RC Willey employs over 2,500 employees between its corporate (South Salt Lake City), distribution centers, and 10 store locations. RC Willey was sold to Berkshire Hathaway in 1995.

Project Description

Students on this project will format a survey framework using Office365 Forms and develop a strategy and methods to survey and prompt employees on their engagement levels and morale. The framework will include pulse surveys, suggestion boxes, and focus groups, to gather insights on HR services and overall employee satisfaction. These surveys will help RC Willey understand employee sentiments and introduce new programs. Students will recommend survey types, cadence, data collection, and implementation methods, along with engagement trends and insights based on research and best practices. RC Willey intends to use student findings to enhance employee engagement and satisfaction, leading to actionable HR improvements.