Information Technology Trainee

Job Title: Information Technology Trainee

Exam Number: 1E70-20240805-OC-00
Salary: Starting Salary $47,518.00 to $61,085.00
Department: City of Philadelphia
Union Code: J. AFSCME D.C.47 Local 2187
FLSA Code: Exempt
Application Deadline: August 16, 2024

General Definition

This is an entry-level position in the field of Information Technology. As an IT Trainee, you will be assigned to various areas of technology, where you are expected to expand your knowledge and assist in the analysis, design, implementation, operation, and technical support of one or more IT functions. These functions may include:

• Operations
• Technical Support
• Data Networking
• Telecommunications
• Local and Wide Area Networks
• User Support
• Applications Development
• Systems Design
• Database Design
• GIS (Geographic Information Systems)
• Website Maintenance
• Maintenance of Existing Applications and Systems
• Business Analysis

Over time, you will develop expertise in one or more of these areas or work as an IT Generalist before promotion to a full-performance level. You will be supervised by a technical supervisor throughout your training period.

Minimum Training, Education & Experience

Education Requirements:

• A bachelor’s degree from an accredited college or university with major coursework in Information Technology, Computer Science, Information Systems Management, or a closely related field.

Special Notes:

1. For Current City Employees:
   • If you have two years of experience as a Computer User Support Specialist, Network Support Associate, Network Support Specialist, or a comparable class immediately before the examination date and have completed any bachelor’s degree, you meet the requirements.
2. For Recent Graduates:
   • If you have no IT experience, your specified bachelor’s degree must have been completed no more than four years before the examination eligibility date.

Physical & Medical Requirements

• You must be physically capable of performing the duties required for this position and be able to work in the environmental conditions of the job.

Licenses & Certifications

• You must submit a copy of your official college or university transcript(s) showing completion of the required educational qualifications.
• Any relevant licenses, registrations, or certifications must also be submitted.

Application Procedures

How to Apply:

• Submit your online application with accurate and up-to-date contact information.
• Attach all required documentation, such as transcripts and certifications, to your application.

Contact Information for Application Inquiries:

• Tiffany Lewis
  • Office of Human Resources, City of Philadelphia
  • 1401 JFK Boulevard, Room 1530, Philadelphia, PA 19102
  • Email: Tiffany.Lewis@phila.gov
  • Phone: 215-686-2376
  • Fax: 215-686-0861

For general inquiries, contact Customer Service at 215-686-0880 or hrhelpdesk@phila.gov.

Residency Requirement:

• The usual one-year residency requirement in Philadelphia has been waived for this position. However, you must establish residency within one year after appointment.

Exam Information

Type of Exam:

• If Computer-Based Written Examination:
  • The exam is scheduled for September 10, 2024.
  • Alternative arrangements can be made if you do not have access to the necessary technology.
• If Training and Experience Evaluation:
  • You will be evaluated and scored based on your submitted documentation, including education and experience.

An eligible list will be established the week of September 16, 2024.

Test Review:

• You have 30 days after the results have been mailed to review your test and file appeals.

Additional Information

Philadelphia Residency Preference:

• Candidates who have maintained a Philadelphia residence for at least one year before the civil service examination date will be given preference.

Veteran’s Preference:

• Eligible veterans can receive an additional 10 points on their examination score by submitting a DD214 form.

Volunteer Service Preference:

• Up to 5 additional points may be awarded for volunteer service completed with programs like Peace Corps, AmeriCorps, etc.