Management and Program Analyst

The Management and Program Analyst applies experience and detailed knowledge of analytical methods and techniques to collect and analyze data and information related to human resources management, position management, classification, recruitment and staffing, workforce planning, performance management, awards, and time and attendance. The Analyst performs a combination of routine, multiple and varying assignments to initiate personnel related actions under the general direction of a manager, team leader, or more experienced professional. This work supports the day-to-day operations and staffing levels of the Service Unit, and impacts customer program objectives.

As an individual contributor and member of ad hoc project teams, the Analyst researches and applies relevant policies and procedures to extract and analyze personnel data using automated data systems such as the Federal Personnel Payroll System (FPPS) and Oracle Databases such as OBIEE and/or Access. Consults with Human Resource Management on the appropriate methods of filling positions, hiring and staffing initiatives, selection and interview processes. Researches administrative policies and standard operating procedures such as ATO Business Rules & Processes, to identify problems related to proposed pay actions, permanent and temporary change of stations (PCS/TCS), and discretionary cash/time-off awards. Consults with hiring managers to assist in the creation of valid, job-relevant competency-based Interview Guides for Service Unit Hiring Managers. Works with higher level and lower level staff members in day-today operations.

Utilizes desktop and automated programs such as Microsoft office Suite, including Excel, PowerPoint, Word, and Visio to collect and analyzes information/data for assisting more experienced analyst in the preparation of reports, spreadsheets, memos, letters and other documents. Organizes and maintains electronic and paper filing systems. The analyst may assist in facilitating and coordinating program reviews and evaluations to improve administrative systems and processes. Communicates outcomes to the team lead or team manager for accuracy and final review, prior to informing customer by way of meetings, presentations, correspondence, or reports.

Contacts are primarily internal to the organizational unit, major subdivision, or LOB/SO with manager and other employees to share information, provide data and/or written analyses, and/or to explain the statuses of assignments. The Analyst has frequent contact with representatives from Human Resource Management to gather information, respond to routine questions, and to discuss the customer's situations.

Although established policies/procedures provide guidance for most assignments, the Analyst is allowed some discretion to select the most appropriate approach(es); typically receive guidance on selecting approaches from a manager, or more experienced staff member. Refers problems and work issues to a manager, or more experienced professional when guidelines are not available or applicable.

Work is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements or projects and/or other work activities. The work activities typically support activities of the organizational unit and may affect project/program objectives for the major subdivision and the ATO.