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911 Communications Specialist

Join the King County Sheriff's Office (KCSO) as a 911 Communications Specialist! KCSO is seeking individuals with a desire to serve their community and who possess exceptional customer service and communication skills.

A career as a Communications Specialist offers an outstanding opportunity to directly impact lives, making a difference in critical moments. You'll play a crucial role in improving the quality of life within our community.

The Communications Team supports KCSO’s mission by handling over 537,000 calls annually from unincorporated King County; twelve cities, Metro Transit Police, Sound Transit Police and King County Airport Police. Over half a million people rely on our communications specialists, dispatchers, and other personnel.

Salary starts at: $31.55 / hr.

Basic requirements for the role include:

  • Current US citizenship or lawful permanent residency.
  • Minimum one (1) year of experience providing a high level of customer service.
  • Ability to effectively communicate verbally and in written form using English grammar, spelling, and punctuation.
  • The Communications Center operates 24 hours a day, 7 days a week, including holidays and weekends. Communications Specialists must be willing to work any shift or workweek, including overtime, as assigned.

Benefits:

  • Communications Specialists work 4-10s with a guaranteed three days off each week (overtime is never scheduled on days off)
  • No monthly premiums for healthcare coverage
  • 12 paid holidays, plus two personal holidays
  • Generous vacation and paid sick leave
  • Pension and deferred compensation plans
  • ORCA transit pass (can be used on buses, light rail and foot ferries)

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.