Program Administrator

The Program Administrator provides administrative leadership to all programs and services offered in the assigned area. The Program Administrator executes a program that is consistent with the MCH Model of Care and ensures a safe, caring and therapeutic environment for children, youth and families served. This position involves frequent contact with consumers, program staff, MCH employees, community agencies, vendors, donors, visitors and other stakeholders. The Program Administrator must have a thorough understanding of and demonstrated competency in the evidence-based programs offered in the assigned area.
 

The Program Administrator must exhibit the intellectual and emotional maturity required to work with youth who have behavioral issues and difficulty relating to others due to developmental delays, mental health needs, and trauma. This position requires respect and compassionate understanding for the youth in care and the ability to balance the need for nurture and structure in the work with youth. The Program Administrator must have the ability to form and maintain healthy relationships with youth and co-workers, effectively communicate with others, solve problems, and regulate their own behavior in all
situations. The Program Administrator must maintain a healthy value system, including moral and ethical behavior consistent with the agency’s mission and core values.

UNIQUE TO THIS POSITION
The Program Administrator position is a remote position which requires extensive travel across Texas and New Mexico to various MCH Family Outreach offices. The individual hired for this position must be able to travel to MCH’s corporate headquarters in Waco, Texas on a frequent basis.
 

Additionally, the Program Administrator will be tasked with the development and growth of MCH’s clinical counseling programing, which includes providing clinical guidance to staff seeking licensure. Thus, credentials such as a licensed clinical social worker and/or licensed professional counselor certification are strongly preferred in this role. Experience in a residential care facility or child-placing agency are also strongly preferred.

This is a salaried position that does not require insurance billing. Individuals currently under clinical supervision who have not obtained their full license yet are strongly considered for this position.

DUTIES AND RESPONSIBILITIES
• Select, train, supervise and evaluate program staff in accordance with MCH personnel policies.
• Provide ongoing support and direction to staff to ensure a professional work environment.
• Monitor staff and programs to verify MCH policies are appropriately implemented.
• Maintain compliance with applicable licensing and accreditation standards.
• Ensure the effective implementation of evidence-based programs in assigned area.
• Develop annual budget and operate programs within approved budget.
• Manage agency funds, resources and equipment according to agency policy and procedures.
• Meet utilization and outcome goals for each program.
• Lead program evaluation and continuous quality improvement process for assigned area.
• Work collaboratively in a proactive and positive manner with other departments.
• Follow agency policies regarding the solicitation and receipt of donations.
• Represent program at agency functions, activities and events.
• Represent agency at community functions, activities and events.
• Complete required documentation.
• Ensure all facilities and equipment are clean, organized and maintained.
 

WORKING CONDITIONS
This is a professional position that may require more hours than the normal 40-hour workweek. Presence during the normal business hours of the agency is required to provide supervision and availability for consultation, staffing, and administrative functions. Responsibilities include serving as administrator on-call on a rotating basis and working after normal office hours, during the weekend, or on holidays. This position requires extensive out-of-town, overnight travel and oversight of multiple locations. An automobile for in-town and out-of-town travel is required, and mileage reimbursement is provided for the use of the personal automobile for approved business purposes. A technology stipend is provided to support the communication requirements of this position.

EDUCATION/ LICENSURE
A Bachelor’s degree in Social Work or a related field and five years of experience in a residential care facility, child-placing agency or related setting are required. A Master’s Degree in Social Work or related field is preferred, with three years of experience in a residential care facility, child-placing agency or related setting is required. The Program Administrator must have or be eligible to obtain the administrator license(s) required by the State of Texas for assigned area. The required administrator license(s) must be obtained within one year of accepting position. Credentials as a Licensed Master Social Worker or Licensed Professional Counselor is strongly preferred.
 

TRAINING
Training hours must be completed annually to comply with licensing and accreditation standards, as well as MCH policy. The employee’s supervisor may require additional training to meet specific job requirements or enhance professional growth. Completion of training requirements is mandatory for continued employment.
 

OTHER
The Program Administrator must be at least 21 years of age and have a valid Texas Driver’s License, an excellent driving record that meets the standards set forth by the liability insurance company and Methodist Children’s Home, no criminal history, and acceptable references.