Student Office Assistant - Campus Recreation
The NMU Recreational Sports department is hiring for a Student Office Assistant.
Job Description
- Hours are scheduled Mon-Fri between 8am-5pm. Some weekend hours may be available
- Assist with recreation membership sales and service
- Enter memberships: processing memberships to include taking and accounting for cash and credit card payments, processing applications and billing forms, making photo I.D. cards and issuing membership lockers
- Membership service for walk-ups and phone calls
- Assist with manual membership counts
- Assist with locker clearing process
- Assist with certification courses, personal training, swim lessons, sport camps, and wildcat kids camp registration and provide customer service for them
- Opening and closing the office as needed
- Being familiar with the many different Rec Sports programs, using the Rec Sports website as a guide
- Answering phones, calling members and program registrants, receiving and sending emails, making copies, sending faxes, and related office work
- Ordering office supplies, records retention, filing, organizing, and distributing mail
Job Requirements
- Customer service skills, including being able to make phone calls related to payment plans and direct phone calls to the correct person or department on campus
- Organization and multitasking abilities
- Be friendly, smile, and accommodating
- Have exceptional customer service, party or event planning experience preferred
- Knowledge of the PEIF/Athletic Sports Complex
- Ability to problem solve
- Knowledge of Microsoft Word, Excel, and navigating different websites associated with the membership programs, camps, and the Rec Sports homepage
If you are interested in applying, please turn in an application and cover letter to the Rec Sports Office (PEIF 126). Applications can be found on our website (www.nmu.edu/recsports/student-employment) or a hard copy may be picked up at the office. Please feel free to contact recsport@nmu.edu/906-227-2519 if you have any questions.
Thank you!