Waiver Case Manager - CADI/BI

Job Summary

To provide waiver case management services to adults or minors that are eligible for the CADI or BI Waiver. The case manager helps individuals obtain and coordinate supportive services that address their basic, social, recreational, health, educational, and vocational needs. The case manager is responsible for a caseload of no more than 50 individuals.  

Essential Duties and Responsibilities

• Provide case management services, meeting all DHS and county requirements
• Meet with each individual on caseload
• Make referrals for and coordinate services received by individual to ensure needs are met, and supports are in place to support the individual to pursue their goals
• Ensure confidentiality of all records and interactions
• Participate in professional meetings and workshops
• Attend supervision meetings and participate in team-based decisions regarding service
• Review and maintain all files to ensure they are up to date and contain all required documentation
• Complete required intake paperwork and continued authorization paperwork on time
• Complete accurate case notes for any work completed for each individual supported
• Maintain own reliable transportation to meet with people as they prefer.
• Coordinate services to, and meet with people in the home, at school, or other community location
• Maintain professional boundaries, while delivering case management services in a person centered manner
• Responsible for the reputation and public image of the agency
• Develop and maintain positive working relationships within the community
• Refer clients to other professionals as needed with supervisor approval
• Communicate and coordinate with other providers involved
• Case manager will education self, individuals, and support teams on community resources
• Have knowledge of all agency programs
• Responsible for utilizing resources, researching, and collaborating as needed to find referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs
• Participate in other Reach for Resources functions as assigned

Scope of the Position

The case manager will report to a designated supervisor. The case manager will provide services that are coordinated with the person, family, and support team that are put in place to help the individual obtain needed mental health services, social services, educational services, health services, vocational services, recreational services, and related services in the areas of volunteer services, advocacy, transportation, and legal services. The case manager assesses the individual’s changing needs, develops a plan in collaboration with other service providers, links the individual to appropriate community resources, and monitors the effectiveness of planned services. 

Qualifications

• Is skilled in the process of identifying and assessing a wide range of recipient needs
• Is knowledgeable about local community resources, activities, and social services and how to access those resources for the benefit of the recipient
• Has a bachelor's degree in social work, psychology, sociology, or human services
• Has at least one year of experience working with individuals with disabilities
• Has knowledge, education, and experience of working with individuals with physical disabilities, brain injury, or mental illness.
• Has ability to work independently, enjoy flexibility, and manage stress
• Is able to pass a criminal background check
• Has current driver’s license in good standing and maintain own reliable transportation
• Has comprehensive auto insurance

Skills & Abilities

• Is able to function independently, interact with, and relate to a variety of individuals
• Strong time management, organization, and tracking skills necessary
• Acts in a manner that encourages change and provides a positive and support atmosphere
• Ability to communicate, write reports, and complete necessary documentation in a professional, person centered manner.
• Handles crisis situations and follow through of supervisor’s directives
• Identifies client needs and develop treatment plan goals, based on assessed needs, and persons input.
• Readiness to work with with culturally diverse populations
• Proficient with computers and technology (Microsoft Excel and Word, SharePoint, Adobe)
• Is able to understand and communicate the English language
• Uses and maintains a daily schedule
• Has a genuine interest in helping others
• Willingness to share their own warm personality and sense of humor, to connect with a wide range of individuals

Additional Information

In addition to salary, Reach for Resources offers excellent employee benefits, such as health and dental insurance for full-time employees. Other benefits include:

• Paid vacation/sick time
• 13 Floating Holidays Annually (for F/T employees)
• Life insurance
• Retirement savings plan
• Flexible schedule
• Mileage reimbursement
• Personable and fun co-workers (if we do say so ourselves)
• Caring, supportive supervisors

Reach for Resources, Inc. is an Equal Opportunity Employer. Reach for Resources, Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.