IT Specialist (NETWORK/INFOSEC), 798716900
Duties
- Serves as a design and technical support Audio Visual, Video Telecommunications and IP Television (IPTV) Engineer for DLA worldwide.
- Performs as the technical specialist for Voice and Video Collaboration, audio-visual, IPTV and works with respective local area network (LAN and wide area network (WAN) teams to aid in resolving complex communications problems during installations, deployments and sustainment.
- Responsible for providing updates and improvements to AV, IPTV and VTC/SV program operations.
- Develops, documents, briefs and justifies recommended solutions and/or program improvements including cost/benefit assessments.
- Prepares and recommends policies and procedures; and provides guidance and resource planning for lower grade VTC personnel serving as Forward Support technicians in outlying CONUS and OCONUS areas including sites in Germany, Italy, Bahrain, Kuwait and other locations.
- Serves as an implementation project subject matter expert (SME) for projectors, VTC endpoints, CODECS, Encoders, and Audio Video controllers deployed throughout the agency.
- Provides and oversees the full range of local site user/customer AV/IPTV/VTC/SV support services and identifies, isolates and resolves device connectivity problems.