Transportation Telecommunications Specialist
Transportation Telecommunications Specialist 1 – Transportation Operations Center (TOC) Dispatcher
Oregon Department of Transportation
Delivery & Operations Division – Region 2
District 4 / Transportation Operations Center Dispatch Unit
Salary: $3,948 - $5,483
As a TOC dispatcher, you will monitor the operation of the transportation system, respond to incidents impacting the system and coordinate transportation related communications and services, internally and externally. With your quick decision-making abilities, you will help keep field crews safe and improve the safety and mobility for Oregon travelers. Apply today!
Those who meet the minimum and special qualifications will be invited to complete a skills test online.
We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.
Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
A day in the life:
- Monitor transportation system conditions, radio communications and weather conditions.
- Implement incident and weather related response plans.
- Coordinate with other agencies dispatch centers, transportation operation centers, crews, law enforcement and the Oregon Emergency Response System.
- Receive, input and notify crews about maintenance or repairs requests.
- Implement detour routes, including dispatching staff and equipment.
- Review, analyze and maintain knowledge of statewide and regional standard operating guidelines, emergency operations plan and TOC systems.
- May be restricted to a workstation for long periods, sometimes in a close working area. Subject to noise levels caused by equipment and radio transmissions.
- Required to keep continual and consistent alertness and attention to checking an answering a variety of technical equipment including a multi-line phone system and multichannel radio system.
- Routine exposure to multiple conflicting priorities that sometimes involve life threatening decisions and communicating with the public, often under confusing or crisis conditions.
- May be required to work extended hours, including nights, weekends, and holidays.
- May be required to work day shift, swing shift, flexible shifts, alternating shifts, nights and weekends.
- To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.
What’s in it for you:
- Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
- Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. The salary range listed is the non-PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%. Please review the Classification and Compensation page for more details.
- Public Service Loan Forgiveness opportunity!
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Minimum qualifications:
Two years of public contact experience that includes gathering, relaying, and providing information to others AND evaluating activities or incidents, and determining an appropriate course of action. One year of this experience must include receiving and dispatching emergency requests using radio equipment, telephone, and/or computer.
Note: Successful completion of a Certified Emergency Communications Course may substitute for the one year of specialized experience.
Special qualifications:
- The successful candidate must become LEDS certified and maintain current certification within 90 days of hire.
- A “Genius” test will be administered to those who meet the minimum qualifications.
What we’d like to see:
If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.
- Must pass skills test.
Learn more and apply:
This recruitment closes at 11:59 p.m. on Monday, July 15, 2024.
Please note that we can only accept applications through our website.
For questions, call 503-779-9733 or email ODOTRecruitmentJB@odot.oregon.gov
ODOT is an Equal Employment Opportunity and Affirmative Action Employer