Client Engagement and Center Operations Specialist Graduate Assistant

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KUSBDC - Client Engagement and Center Operations Specialist Graduate Assistant

The Kutztown Small Business Development Center (KUSBDC) is seeking a full-time Graduate Assistant (GA) for the role of Client Engagement and Center Operations Specialist. This position is vital for managing client intake, maintaining the master calendar, and ensuring efficient office operations. The specialist will assist the Program Business Consulting Manager in leading center operations, updating tasks for consultants, GAs, and interns, and keeping all team members informed through tools like Microsoft Outlook, Teams, and Loop.

Key responsibilities include handling logistics for event planning, providing excellent email and phone correspondence, and maintaining organized records. The specialist will also attend weekly staff meetings to align on center operations and client management.

This role requires strong organizational and communication skills, attention to detail, and proficiency in Microsoft programs.

This position is for 20 hours/week of work (300 hours for the fall and spring semester), and it provides a tuition waiver for 9 graduate credits plus a stipend of $3,750 per semester.  Please contact Rachael Wolfe for additional information if needed at rwolfe@kutztown.edu.